Are you looking for an exciting career opportunity that allows you to build relationships with customers and help them reach their financial goals? KeyBank is seeking an experienced and personable Personal Banker to join our team. In this role, you will be responsible for providing exceptional customer service and helping our customers make informed financial decisions.The ideal candidate will have excellent customer service skills, a deep understanding of the banking industry, and the ability to build strong relationships with customers. If you have a knack for sales and a passion for helping others, this could be a great opportunity for you. We’re looking for someone who is motivated, organized, and detail-oriented, and who is committed to delivering a superior customer experience.
Responsibilities:
- Greet and assist customers in the bank branch, providing exceptional customer service
- Educate customers on available banking products and services and help them make informed decisions
- Engage in sales activities to promote and cross-sell banking products and services
- Follow up with customers to ensure satisfaction with products and services
- Maintain accurate customer records and ensure compliance with banking regulations
- Resolve customer complaints and disputes in a timely, effective, and professional manner
- Monitor cash levels and ensure compliance with security procedures
- Uphold the highest standards of customer service, integrity, and professionalism
Knowledge Of Banking Products And Services
Strong Communication And Interpersonal Skills
Ability To Work In A Fast-Paced Environment
Ability To Work Independently And In A Team
Flexibility To Work Evenings And Weekends
Ability To Build Customer Relationships
Basic Computer And Math Skills
Previous Sales Or Customer Service Experience
Risk Management
Financial Analysis
Financial Reporting
Data Entry
Account Management
Communication
Sales
Problem Solving
customer service
Relationship Management
Cash Handling
Compliance
Loan Processing
Banking Regulations
Banking Products
Communication
Leadership
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Time-Management
According to JobzMall, the average salary range for a Personal Banker in Portland, OR, USA is between $30,000 and $48,000 per year. This includes base salary, bonuses, and commissions. The salary range can vary depending on experience, qualifications, and the size and location of the employer.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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