KeyBank

Personal Banker

KeyBank

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for an exciting career opportunity that allows you to build relationships with customers and help them reach their financial goals? KeyBank is seeking an experienced and personable Personal Banker to join our team. In this role, you will be responsible for providing exceptional customer service and helping our customers make informed financial decisions.The ideal candidate will have excellent customer service skills, a deep understanding of the banking industry, and the ability to build strong relationships with customers. If you have a knack for sales and a passion for helping others, this could be a great opportunity for you. We’re looking for someone who is motivated, organized, and detail-oriented, and who is committed to delivering a superior customer experience.

Responsibilities:

  1. Greet and assist customers in the bank branch, providing exceptional customer service
  2. Educate customers on available banking products and services and help them make informed decisions
  3. Engage in sales activities to promote and cross-sell banking products and services
  4. Follow up with customers to ensure satisfaction with products and services
  5. Maintain accurate customer records and ensure compliance with banking regulations
  6. Resolve customer complaints and disputes in a timely, effective, and professional manner
  7. Monitor cash levels and ensure compliance with security procedures
  8. Uphold the highest standards of customer service, integrity, and professionalism
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Knowledge Of Banking Products And Services

  • Strong Communication And Interpersonal Skills

  • Ability To Work In A Fast-Paced Environment

  • Ability To Work Independently And In A Team

  • Flexibility To Work Evenings And Weekends

  • Ability To Build Customer Relationships

  • Basic Computer And Math Skills

  • Previous Sales Or Customer Service Experience

Required Skills
  • Risk Management

  • Financial Analysis

  • Financial Reporting

  • Data Entry

  • Account Management

  • Communication

  • Sales

  • Problem Solving

  • customer service

  • Relationship Management

  • Cash Handling

  • Compliance

  • Loan Processing

  • Banking Regulations

  • Banking Products

Soft Skills
  • Communication

  • Leadership

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Personal Banker in Portland, OR, USA is between $30,000 and $48,000 per year. This includes base salary, bonuses, and commissions. The salary range can vary depending on experience, qualifications, and the size and location of the employer.

Additional Information
KeyBank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 21st, 2023
Apply BeforeJuly 20th, 2025
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About KeyBank

KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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