At KeyBank, we are dedicated to providing our customers with top-notch financial services. We are currently looking for a highly motivated and passionate individual to join our team as a Personal Banker. Our Personal Bankers provide expertise and guidance to our customers on a wide range of banking, financial, and investment solutions.The ideal candidate has excellent communication and customer service skills, a passion for helping people reach their financial goals, and an enthusiasm for banking. The Personal Banker must be able to think strategically, build strong relationships, and work collaboratively in a fast-paced environment. We also require prior experience in the banking industry, a bachelor's degree or equivalent experience, and a strong understanding of banking products and services.If you are looking for an opportunity to join a growing team and make a lasting impact, then this may be the role for you!
Responsibilities:
- Provide customers with advice and guidance on banking, financial, and investment solutions.
- Develop and maintain strong relationships with customers.
- Assist customers with account management and transactions.
- Keep up to date with banking products and services.
- Analyze customer financial data and make appropriate recommendations.
- Create and implement strategies to increase customer satisfaction and loyalty.
- Monitor customer accounts to identify potential issues or opportunities for improvement.
- Provide excellent customer service and respond to customer inquiries in a timely manner.
- Maintain a high level of professionalism and integrity in all customer interactions.
- Collaborate with other departments to ensure customer needs are met.
Excellent Customer Service Skills
Knowledge Of Banking Products And Services
Strong Communication Skills
Proficiency In Microsoft Office Suite
Ability To Work In A Fast-Paced Environment
Ability To Build And Maintain Customer Relationships
Flexibility To Work Evenings And Weekends
Bachelor's Degree In A Relevant Field
Banking
Security
Communication
Sales
Problem Solving
Negotiation
customer service
Relationship Building
Cash Handling
Credit Analysis
Compliance
Financing
Organization
Multi-tasking
Investing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal Banker in Pittsburgh, PA, USA is between $31,000 and $45,000.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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