At KeyBank, we’re looking for a professional, passionate, and experienced Mortgage Loan Officer whose mission is to drive mortgage loan originations by providing exceptional customer service and offering customized mortgage solutions to our clients. Our ideal candidate will have expertise in the mortgage industry and be committed to delivering exceptional service.The Mortgage Loan Officer is responsible for cultivating and maintaining relationships with customers and referral sources in order to originate mortgage loans. This position requires a strong understanding of the mortgage process, excellent communication and customer service skills, and the ability to work well in a team environment.We’re looking for a candidate who is self-motivated, organized, and has the ability to multi-task while staying focused on the customer’s needs. The ideal candidate must have a valid state mortgage loan originator license and a minimum of two years of experience in the mortgage industry. A successful candidate must possess a thorough understanding of loan products, regulations, and underwriting requirements.
Responsibilities:
- Cultivate and maintain relationships with customers and referral sources in order to originate mortgage loans.
- Remain up to date on loan products, regulations, and underwriting requirements.
- Provide exceptional customer service and offer customized mortgage solutions to clients.
- Present loan packages to underwriters for pre-qualification and approval.
- Prepare documents for loan closing and follow up on loan status throughout the process.
- Maintain accurate records of customer interactions and loan transactions.
- Meet loan origination goals while ensuring compliance with all applicable laws and regulations.
- Participate in industry events and seminars to stay abreast of industry changes.
- Work with other departments to ensure smooth and efficient loan closing process.
- Utilize multiple online platforms to generate new leads and referrals.
Ability To Work Independently And As Part Of A Team
Strong Interpersonal Skills
Excellent Communication And Customer Service Skills
Bachelor's Degree In Business
Knowledge Of Bank Regulations And Compliance Requirements
Ability To Explain Complex Concepts In Simple Terms
Financial Analysis And Problem-Solving Skills
Finance Or A Related Field
Minimum Of Years Of Experience In A Financial Institution
Networking
Counseling
Documenting
Listening
Interpreting
prospecting
Advising
Negotiating
Analyzing
Collaborating
Selling
Evaluating
Verifying
Referring
Closing
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Mortgage Loan Officer in Hartford, CT, USA is $35,000 - $85,000. This range depends on the experience, qualifications, and expertise of the individual. The median salary is typically around $60,000. Factors such as company size and industry can also have an impact on salary.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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