Are you a motivated, customer service-oriented professional looking for a rewarding career in the mortgage industry? KeyBank is seeking an experienced Mortgage Loan Officer who can bring a passion for customer service and mortgage expertise to our team. Our ideal candidate has a proven track record of success in the mortgage industry, as well as excellent communication and customer service skills.The Mortgage Loan Officer works with customers to provide mortgage loan products that meet their individual needs. Responsibilities of the role include identifying and providing loan solutions, managing the mortgage pipeline, and ensuring customer satisfaction. The successful candidate will be able to work independently and have a good attention to detail.To be successful in this role, you must possess a minimum of 3-5 years of mortgage experience, with an understanding of local, state, and federal laws and regulations. You must also have a valid state loan officer license. The ideal candidate will have a Bachelor’s degree in Business, Finance, or a related field and knowledge of mortgage industry software. A positive, service-oriented attitude and the ability to work well in a team environment are essential for success.
Responsibilities:
- Identify and provide loan solutions to customers that meet their individual needs.
- Manage the mortgage pipeline and ensure customer satisfaction.
- Work independently and have a good attention to detail.
- Maintain knowledge of local, state, and federal laws and regulations related to the mortgage industry.
- Maintain a valid state loan officer license.
- Utilize mortgage industry software.
- Demonstrate a positive, service-oriented attitude and work well in a team environment.
Strong Interpersonal And Communication Skills
Ability To Work In A Fast-Paced And Highly Regulated Environment
Computer Proficiency With Microsoft Office Programs
Positive Attitude And Ability To Work As A Team
Ability To Educate And Inform Customers On Mortgage Loan Products And Services
Detail-Oriented With A Focus On Accuracy
Proven Ability To Manage Multiple Tasks And Prioritize Workload
Familiarity With The Local Market And Real Estate Trends
Underwriting
Networking
Counseling
Documenting
Interpreting
Problem-Solving
prospecting
Managing
communicating
Negotiating
Analyzing
Selling
Developing
Closing
Originating
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
flexibility
Critical thinking
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Mortgage Loan Officer in Syracuse, NY, USA is $42,613 to $76,919. This range depends on the individual's experience, qualifications, and specific job responsibilities.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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