Are you looking to become part of a vibrant and respected team of home loan experts? KeyBank is now hiring a Mortgage Loan Officer to join our dynamic team. As a key member of our team, you will be responsible for guiding customers through the mortgage process, from loan origination to closing. You must have a passion for excellence in customer service and a commitment to helping customers find the right loan to suit their needs. To be successful in this role, you must possess a thorough understanding of the mortgage loan process and the regulations that govern it. You must also have a proven track record of providing excellent customer service and an ability to work with clients to identify the best loan products for their individual needs. Additionally, you must have strong communication and interpersonal skills and be proficient in Microsoft Office (Word, Excel, and Outlook). A valid Mortgage Loan Originator (MLO) license is required.
Responsibilities:
- Originate mortgage loans for customers based on individual needs.
- Act as a primary point of contact for customers throughout the loan process.
- Ensure compliance with all local, state, and federal mortgage regulations.
- Remain knowledgeable of loan products and pricing in order to provide customers with the best loan option.
- Develop and maintain relationships with existing and potential customers.
- Provide exceptional customer service and support.
- Maintain accurate records of customer interactions.
- Use Microsoft Office (Word, Excel, and Outlook) to generate loan documents and reports.
- Assist customers in completing loan applications and other documents.
- Ensure all loan documents are accurate and complete.
Knowledge Of Banking Regulations
Risk Management
Sales Experience
Financial Institution Products
Loan Origination Processes
Credit Analysis
Mortgage Products
Customer Service
Financial Analysis
Underwriting
Networking
customer service
Documenting
Compliance
Risk assessment
Interpreting
Problem-Solving
Advising
Negotiating
Analyzing
Selling
Persuading
Originating
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Mortgage Loan Officer in Seattle, WA, USA is $60,000 to $90,000 per year. This is based on the salaries of those currently employed in the field as well as the salaries of those who have recently left the field.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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