At KeyBank, we are dedicated to creating an engaging and dynamic work environment that empowers our team of Mortgage Loan Officers to help customers reach their financial goals. The ideal candidate for this role will have a passion for helping others, a strong knowledge of the mortgage loan process, and the ability to effectively manage customer relationships. We are looking for someone who is team-focused, detail-oriented, and able to work independently.To be successful in this role, you must have a minimum of 5 years' experience in the banking industry, a college degree in finance, economics, or a related field, and a current mortgage loan officer license. The ability to think strategically and work in a fast-paced environment is also highly desirable. If you have the qualifications and the drive to help customers make sound financial decisions, we would love to hear from you.
Responsibilities:
- Utilize knowledge of the mortgage loan process to assist customers with achieving their financial goals.
- Maintain customer relationships by responding to inquiries in a timely and professional manner.
- Develop strategies to maximize loan opportunities and minimize customer risk.
- Manage customer expectations in order to ensure customer satisfaction.
- Work independently and collaboratively to ensure deadlines are met.
- Remain current on new mortgage loan regulations and industry trends.
- Maintain a valid mortgage loan officer license.
- Review and update loan documents for accuracy and completeness.
Strong Customer Service Skills
Excellent Communication Skills
Proficiency In Microsoft Office Suite
Knowledge Of Mortgage Loan Products
Knowledge Of Loan Origination Systems
Ability To Multitask
Knowledge Of Banking Regulations
Ability To Work With Minimal Supervision
Documentation
Financial Analysis
Underwriting
Sales
Marketing
Negotiation
customer service
Compliance
Risk assessment
Loan origination
Loan servicing
Banking Regulations
Loan Closing
Credit Evaluation
Loan Modifications
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Mortgage Loan Officer in Buffalo, NY, USA is between $51,000 and $78,000 per year. This range may vary depending on the company, experience, and other factors.
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KeyBank, the primary subsidiary of KeyCorp, is an American regional bank headquartered in Cleveland, Ohio, and is the only major bank based in Cleveland. KeyBank is one of the largest banks in the United States. Key's customer base spans retail, small business, corporate, commercial, and investment clients.

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