Regional Customer Service Manager

Responsible for management of the sales team in a designated area(s) within a division (may be for entire division, depending on size and volume). Position priorities include achieving sales results while ensuring all company’s processes are followed and customer service standards are achieved. Daily interaction with sales representatives to achieve sales goals that are set by senior leadership. Ensure all sales counselors are using Company’s KBnxt Business Model, specifically our Structured Selling Process and digitized tracking tools such as C3. Work with Sales Representatives to collect and utilize competitor and market analysis to increase sales. Assist (or lead depending on size and volume of the department) with recruiting, selection, training and retention of sales representatives. Provide proper feedback and coaching on sales scorecard metrics. Identify performance gaps and offer solutions to narrow the gap.

According to JobzMall, the average salary range for a Regional Customer Service Manager in 4127 E Van Buren St, Phoenix, AZ 85008, USA is between $59,374 and $99,848 per year. This salary range can vary depending on factors such as experience, qualifications, and the specific company or organization that is hiring.

KB Home is a homebuilding company based in the United States, founded in 1957 as Kaufman & Broad in Detroit, Michigan. It was the first company to be traded on the NYSE Its headquarters are in Los Angeles, California.