
Regional Technical Specialist
As a Regional Field Service Technical Specialist, you are the front line of KaVo Imaging customer interaction through daily service and support. In this role, you will work remote and commute to our customer sites throughout your assigned territory providing professional field technical support and consultation that supplements product sales growth. Territory development in conjunction with the Territory Sales Manager. High focus on the customer relationships and presentation of service activities/service offerings. Create and grow multiple aspects of our business through supporting regional and company goals. Identifying, owning, and tracking any issues with an account, according to escalation procedure, to reach resolution. Point of escalation for troubleshooting of our products and services.
3+ years of Advanced troubleshooting experience with medical or dental equipment or similar
3+ years experience with troubleshooting and resolution of Windows operating systems, file structure, permissions
Advanced MySQL and MAC OS knowledge a plus
Ability to manage multiple projects simultaneously
Project Management
MS Word
Continuous Improvement
Troubleshooting skills
Time Management Skills
Customer Focused
MS Excel skills
Leadership and facilitation skills
Verbal communication
written communication
Adaptability
Problem Solving Skills
Attention to detail and accuracy
Multi tasker
According to JobzMall, the average salary range for a Regional Technical Specialist in 200 S Kraemer Blvd, Brea, CA 92821, USA is $42,000 - $63,000. This range is based on the market rate and the experience and qualifications the position requires.
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KaVo is a dental products manufacturer with a comprehensive array of dental products ranges from skillfully designed dental instruments, practice equipment and dental x-ray machines.

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