Kaiser Permanente

Worker's Comp Claims Processor

Kaiser Permanente

1900 E 4th St, Santa Ana, CA 92705, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Answer and screen incoming phone calls for the department. Receives and filters messages to providers/clinicians/case managers/case coordinators through the Health Connect system and reply as appropriate. Greet patients/visitors and determine nature of visit. Handles customer inquires. Assists patients in completing required forms. Request for internal /external records. Creates accounts in the KP internal systems. Transfer charges to the appropriate KP Health Connect patient account. Schedule appointments for workers' compensation patients. Interact with internal/external customers to schedule appointments or obtain information. Make rounds to certain internal departments to retrieve paperwork, as necessary.

Where is this job?
This job is located at 1900 E 4th St, Santa Ana, CA 92705, USA
Job Qualifications
  • Minimum 1 year relevant clerical and customer service experience in Workers' Compensation.

  • Typing 35 wpm required

  • Knowledge of Workers' Compensation claims Processing

  • Bilingual (English/Spanish) Level I required.

Required Skills
  • Time Management

  • Customer Service skills

  • Cash Handling

  • Record Keeping Skills

  • Workers' Compensation claims processing

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Self-Motivated

  • Adaptability

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a Worker's Comp Claims Processor in 1900 E 4th St, Santa Ana, CA 92705, USA is between $41,000 and $51,000 per year.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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