
Worker's Comp Claims Processor
Answer and screen incoming phone calls for the department. Receives and filters messages to providers/clinicians/case managers/case coordinators through the Health Connect system and reply as appropriate. Greet patients/visitors and determine nature of visit. Handles customer inquires. Assists patients in completing required forms. Request for internal /external records. Creates accounts in the KP internal systems. Transfer charges to the appropriate KP Health Connect patient account. Schedule appointments for workers' compensation patients. Interact with internal/external customers to schedule appointments or obtain information. Make rounds to certain internal departments to retrieve paperwork, as necessary.
Minimum 1 year relevant clerical and customer service experience in Workers' Compensation.
Typing 35 wpm required
Knowledge of Workers' Compensation claims Processing
Bilingual (English/Spanish) Level I required.
Time Management
Customer Service skills
Cash Handling
Record Keeping Skills
Workers' Compensation claims processing
Verbal communication
Prioritizing skills
written communication
Self-Motivated
Adaptability
Multi-tasker
According to JobzMall, the average salary range for a Worker's Comp Claims Processor in 1900 E 4th St, Santa Ana, CA 92705, USA is between $41,000 and $51,000 per year.
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Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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