Kaiser Permanente

Unit Secretary

Kaiser Permanente

Fontana, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Kaiser Permanente, a leading healthcare organization committed to providing high-quality care to our patients. We are currently seeking a dedicated and organized individual to join our team as a Unit Secretary. In this role, you will play a crucial role in supporting our healthcare team and ensuring the smooth functioning of our unit. We are looking for someone with excellent communication skills, attention to detail, and the ability to thrive in a fast-paced environment. If you are passionate about making a positive impact on patients' lives, then we would love to hear from you. Read on for more information about this exciting opportunity.

  1. Greet and welcome patients and visitors to the unit in a friendly and professional manner.
  2. Answer phone calls and direct them to the appropriate staff members.
  3. Maintain an organized and efficient unit by managing patient records, charts, and other paperwork.
  4. Schedule appointments, procedures, and consultations for patients.
  5. Communicate with other healthcare team members to coordinate patient care.
  6. Ensure that all patient information is kept confidential and secure.
  7. Assist with ordering and maintaining office supplies and equipment.
  8. Update and maintain patient databases and electronic medical records.
  9. Prepare and distribute patient information and educational materials.
  10. Liaise with other departments to coordinate patient transfers and discharges.
  11. Assist with patient admissions and discharges.
  12. Respond to patient inquiries and concerns in a timely and compassionate manner.
  13. Monitor and order supplies for the unit.
  14. Maintain a clean and organized work environment.
  15. Participate in team meetings and contribute ideas for improving unit operations.
  16. Adhere to all hospital policies and procedures.
  17. Act as a liaison between patients, families, and healthcare team members.
  18. Provide administrative support to healthcare team members as needed.
  19. Attend training and educational sessions to stay updated on unit policies and procedures.
  20. Carry out any other duties as assigned by the unit manager or supervisor.
Where is this job?
This job is located at Fontana, CA, USA
Job Qualifications
  • Proficiency In Medical Terminology And Knowledge Of Hospital Procedures: A Unit Secretary At Kaiser Permanente Should Have A Strong Understanding Of Medical Terminology And Hospital Procedures To Accurately Transcribe Physician Orders, Schedule Appointments, And Maintain Patient Records.

  • Excellent Communication And Organizational Skills: As A Unit Secretary, You Will Be Responsible For Communicating With Patients, Families, And Healthcare Providers, As Well As Managing A Variety Of Administrative Tasks. Strong Communication And Organizational Skills Are Vital For Success In This Role.

  • Familiarity With Electronic Health Record (Ehr) Systems: Kaiser Permanente Uses Electronic Health Records To Store Patient Information, Track Appointments, And Manage Billing. Familiarity With Ehr Systems Is Essential For A Unit Secretary To Efficiently Complete Tasks And Maintain Accurate Records.

  • Ability To Multitask And Work In A Fast-Paced Environment: The Role Of A Unit Secretary At Kaiser Permanente Can Be Fast-Paced And Requires The Ability To Multitask And Prioritize Tasks Effectively. Being Able To Work Efficiently Under Pressure Is Crucial For Success In This Role.

  • Minimum Of A High School Diploma Or Equivalent: While A College Degree Is Not Always Required For A Unit Secretary Position, A High School Diploma Or Equivalent Is Typically The Minimum Education Requirement. However, Some Experience In A Healthcare Setting Or Administrative Role May Be Preferred By Kaiser Permanente.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Filing

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Medical Terminology

  • Office Administration

  • Electronic Medical Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Unit Secretary in Fontana, CA, USA is $33,000 - $56,000 per year. This can vary depending on the specific job duties, experience level, and location within the city.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 25th, 2025
Apply BeforeJuly 25th, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started