
Support Services Representative
If you possess a strong work ethic, excellent customer service skills, and a passion for helping others, we invite you to come join the Support Services team at Kaiser Permanente as our Support Services Representative. In this role, you will be a vital contributor to our team, helping us provide superior support services to our members.We’re looking for someone with the right mix of qualifications, including: excellent problem-solving skills, a keen eye for detail, and the ability to multitask and prioritize efficiently. You should also have strong interpersonal skills and a commitment to providing exceptional customer service. Experience in a similar role is preferred, but not required.At Kaiser Permanente, we are committed to providing our members with the highest level of service. As a Support Services Representative, you will be the face and the voice of our organization. Your dedication and enthusiasm will ensure our members enjoy a positive experience and a successful resolution to their concerns. This is your chance to make a real difference in the lives of our members. If you are ready to join us on this mission, we look forward to hearing from you.
Excellent Communication And Interpersonal Skills
Knowledge Of Medical Terminology
High School Diploma Or Equivalent
Previous Customer Service Experience
Knowledge Of Computer Systems And Applications
Ability To Multitask And Prioritize
Ability To Remain Calm In Challenging Situations
Ability To Adhere To Kaiser Permanente’s Core Values.
Documentation
Troubleshooting
Communication
Time Management
Technical Support
Interpersonal skills
Problem Solving
customer service
Organization
Computer Literacy
Conflict Resolution
Emotional Intelligence
Leadership
Negotiation
Time management
Critical thinking
Teamwork
Adaptability
Problem-Solving
Interpersonal Communication
According to JobzMall, the average salary range for a Support Services Representative in Fremont, CA, USA is $41,000 to $50,000 per year. This range is based on the salary information of job postings on the website.
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Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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