Kaiser Permanente

Support Services Representative

Kaiser Permanente

Fremont, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

If you possess a strong work ethic, excellent customer service skills, and a passion for helping others, we invite you to come join the Support Services team at Kaiser Permanente as our Support Services Representative. In this role, you will be a vital contributor to our team, helping us provide superior support services to our members.We’re looking for someone with the right mix of qualifications, including: excellent problem-solving skills, a keen eye for detail, and the ability to multitask and prioritize efficiently. You should also have strong interpersonal skills and a commitment to providing exceptional customer service. Experience in a similar role is preferred, but not required.At Kaiser Permanente, we are committed to providing our members with the highest level of service. As a Support Services Representative, you will be the face and the voice of our organization. Your dedication and enthusiasm will ensure our members enjoy a positive experience and a successful resolution to their concerns. This is your chance to make a real difference in the lives of our members. If you are ready to join us on this mission, we look forward to hearing from you.

Where is this job?
This job is located at Fremont, CA, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • Knowledge Of Medical Terminology

  • High School Diploma Or Equivalent

  • Previous Customer Service Experience

  • Knowledge Of Computer Systems And Applications

  • Ability To Multitask And Prioritize

  • Ability To Remain Calm In Challenging Situations

  • Ability To Adhere To Kaiser Permanente’s Core Values.

Required Skills
  • Documentation

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Interpersonal skills

  • Problem Solving

  • customer service

  • Organization

  • Computer Literacy

Soft Skills
  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Negotiation

  • Time management

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Interpersonal Communication

Compensation

According to JobzMall, the average salary range for a Support Services Representative in Fremont, CA, USA is $41,000 to $50,000 per year. This range is based on the salary information of job postings on the website.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 21st, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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