Kaiser Permanente

Senior Operations Leader

Kaiser Permanente

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Kaiser Permanente, where we are dedicated to providing high-quality and compassionate healthcare to our members. We are currently seeking a driven and experienced Senior Operations Leader to join our team and help lead our operations to success. As a leader in our organization, you will have the opportunity to make a significant impact on the health and well-being of our members. We are looking for someone who is passionate about healthcare, has strong leadership skills, and a proven track record of driving operational excellence. If you are ready to take on a challenging role and make a difference in people's lives, read on to learn more about this exciting opportunity.

  1. Develop and implement operational strategies to ensure efficient and effective delivery of healthcare services to members.
  2. Lead, mentor, and manage a team of operations staff to achieve department goals and objectives.
  3. Monitor and analyze performance metrics to identify areas for improvement and implement corrective action plans.
  4. Collaborate with cross-functional teams to develop and implement process improvements and standard operating procedures.
  5. Ensure compliance with all regulatory and accreditation requirements.
  6. Develop and manage budgets to optimize resource allocation and control costs.
  7. Foster a culture of continuous improvement and innovation within the operations team.
  8. Communicate regularly with senior leadership to report on operational performance and provide recommendations for improvement.
  9. Develop and maintain strong relationships with internal and external stakeholders, including members, providers, and vendors.
  10. Stay current on industry trends and best practices to inform decision-making and drive operational excellence.
  11. Lead and participate in strategic initiatives to support the overall mission and goals of Kaiser Permanente.
  12. Serve as a role model and exemplify the organization's values of compassion, integrity, inclusion, and excellence.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Experience In Operations Management: This Includes A Proven Track Record Of Successfully Leading And Managing Large Teams, Implementing Process Improvements, And Achieving Organizational Goals.

  • Strong Leadership And Communication Skills: A Senior Operations Leader At Kaiser Permanente Must Be Able To Effectively Lead And Motivate A Diverse Team, Communicate Effectively With Stakeholders At All Levels, And Build Strong Relationships With Colleagues And Partners.

  • In-Depth Knowledge Of Healthcare Operations: This Includes A Deep Understanding Of The Healthcare Industry, Including Current Trends, Regulations, And Best Practices. Experience In The Healthcare Industry, Particularly In A Leadership Role, Is Highly Desirable.

  • Strategic Thinking And Problem-Solving Abilities: A Successful Senior Operations Leader Must Have The Ability To Think Strategically And Develop Innovative Solutions To Complex Problems. This Includes A Strong Analytical Mindset, Attention To Detail, And The Ability To Make Data-Driven Decisions.

  • Bachelor's Or Master's Degree In A Relevant Field: While Not Always Required, Many Senior Operations Leader Roles At Kaiser Permanente Prefer Candidates With A Bachelor's Or Master's Degree In Business Administration, Healthcare Management, Or A Related Field. This Demonstrates A Strong Foundation In Relevant Knowledge And Skills.

Required Skills
  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Team Management

  • Budget management

  • Risk assessment

  • Resource allocation

  • Stakeholder engagement

  • Time

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Operations Leader in Atlanta, GA, USA is between $115,000 and $190,000 per year. This range can vary depending on the specific industry, company size, and level of experience.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 5th, 2024
Apply BeforeMay 10th, 2026
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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