Sales Services Specialist

Are you a highly motivated and customer-focused individual with a passion for sales and service? Do you thrive in a fast-paced and dynamic environment? If so, Kaiser Permanente is looking for a Sales Services Specialist to join our team. In this role, you will be responsible for providing exceptional sales support and service to our clients, ensuring their satisfaction and retention. We are seeking a driven and detail-oriented professional with excellent communication and problem-solving skills. If you are ready to take on a challenging and rewarding position in the healthcare industry, we encourage you to apply for this opportunity.

1. Provide high-quality sales support and service to Kaiser Permanente clients.
2. Build and maintain strong relationships with clients to ensure their satisfaction and retention.
3. Serve as the main point of contact for client inquiries, concerns, and requests.
4. Utilize strong problem-solving skills to address and resolve issues promptly and effectively.
5. Collaborate with sales team to develop and implement strategies for client acquisition and retention.
6. Maintain accurate and organized records of client interactions and sales activities.
7. Stay up-to-date on Kaiser Permanente products, services, and industry trends to effectively communicate with clients.
8. Continuously strive to meet and exceed sales goals and targets.
9. Proactively identify opportunities for upselling and cross-selling to existing clients.
10. Participate in sales meetings and trainings to enhance knowledge and skills.
11. Demonstrate a high level of professionalism and customer service in all interactions.
12. Adhere to all company policies and procedures.
13. Conduct market research and provide feedback to improve sales strategies and processes.
14. Communicate effectively with team members and other departments to ensure smooth and timely delivery of services.
15. Proactively seek out and implement process improvements to enhance the overall client experience.

According to JobzMall, the average salary range for a Sales Services Specialist in Portland, OR, USA is between $42,000 and $60,000 per year. This can vary depending on factors such as experience, industry, and company size. Some companies may also offer commission or bonuses as part of the compensation package for this role.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.