Representative, Registration

We are looking for a highly motivated and organized individual to join our team as a Representative, Registration at Kaiser Permanente. In this role, you will be responsible for maintaining accuracy and efficiency of patient registration processes in our medical facilities. This position requires strong customer service skills and the ability to multitask in a fast-paced environment. If you are an enthusiastic self-starter with a passion for helping people, then this may be the perfect role for you! To be successful in this role, you must have a high school diploma (or equivalent) and a minimum of one year of customer service experience. Knowledge of medical terminology, CPT/ICD-9 codes, and experience with electronic medical records is preferred. You must also be able to demonstrate excellent communication and organizational skills. If you think you have what it takes to be a successful Representative, Registration at Kaiser Permanente, we want to hear from you!

Responsibilities:

1. Greet and register patients in a friendly and professional manner
2. Verify patient information and enter into electronic medical records system
3. Process payments and provide receipts
4. Answer questions and provide customer service regarding registration processes
5. Follow-up with patients via phone or email to ensure satisfaction with registration process
6. Ensure accuracy of all patient registration records
7. Answer incoming calls and direct inquiries to the appropriate department
8. Maintain patient confidentiality in accordance with HIPAA regulations
9. Assist with other duties as needed

According to JobzMall, the average salary range for a Representative, Registration in Hillsboro, OR, USA is between $45,000 and $55,000 per year. This range may vary depending on the individual's experience, qualifications, and other factors.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.