Representative, Patient Access I 12 HR-KSMC

Are you passionate about providing exceptional patient care and ensuring smooth access to healthcare services? Look no further – Kaiser Permanente is seeking a Representative, Patient Access I at our 12-hour shift facility to join our dedicated team. In this role, you will play a crucial role in welcoming patients, verifying insurance coverage, and scheduling appointments. We are looking for a highly organized and detail-oriented individual with excellent communication and customer service skills. If you are ready to make a positive impact on patients' lives, we invite you to apply for this exciting opportunity.

1. Greet and welcome patients with a warm and friendly demeanor.
2. Verify patient insurance coverage and accurately enter information into the system.
3. Schedule appointments for patients in a timely and efficient manner.
4. Maintain organized and accurate patient records.
5. Communicate effectively with patients to ensure a smooth and positive experience.
6. Collaborate with other healthcare professionals to coordinate patient care.
7. Uphold patient confidentiality and privacy at all times.
8. Follow established protocols and procedures to ensure efficient patient flow.
9. Handle patient inquiries and concerns with empathy and professionalism.
10. Act as a liaison between patients and healthcare providers.
11. Continuously strive to provide exceptional customer service to patients.
12. Stay up-to-date on insurance policies and healthcare regulations.
13. Assist with administrative duties such as filing, data entry, and answering phone calls.
14. Collaborate with team members to identify areas for improvement and implement solutions.
15. Maintain a clean and organized work environment.
16. Adhere to Kaiser Permanente's values and mission to provide high-quality healthcare services.
17. Attend training and educational sessions to stay current on industry trends and best practices.
18. Perform other duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Representative, Patient Access I 12 HR-KSMC in Clackamas, OR, USA is $33,000 to $45,000 per year. This may vary based on factors such as experience, education, and specific job responsibilities.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.