Patient Access Representative

Are you a motivated and compassionate healthcare professional looking for a challenging and rewarding role? Kaiser Permanente is looking for a patient-focused and detail-oriented Patient Access Representative to join our team. In this role, you will be responsible for providing a broad range of quality services related to patient registration and pre-authorization.To be successful in this role, you must have excellent communication and customer service skills and the ability to accurately and efficiently process patient information. High school diploma or equivalent is required, as well as one year of experience in a related field. Knowledge of medical terminology and insurance policies is also preferred. At Kaiser Permanente, we strive to provide our patients with the highest quality of care, and the Patient Access Representative plays an integral role in making this possible. If you are looking to make a lasting impact in the healthcare industry, we encourage you to apply today.

Responsibilities:

1. Ensure accurate and efficient patient registration and pre-authorization processes.
2. Provide excellent customer service and communicate effectively with patients and healthcare staff.
3. Compile and maintain patient records.
4. Collect insurance information and verify eligibility.
5. Process patient payments and update billing systems.
6. Follow up with insurance companies to ensure timely claims processing.
7. Monitor and track patient appointments and documents.
8. Remain current with insurance policies and procedures.
9. Provide guidance and answer inquiries related to patient access services.
10. Follow applicable HIPAA and regulatory requirements.

According to JobzMall, the average salary range for a Patient Access Representative in Pasadena, CA, USA is $34,000 to $38,000 per year. The median salary for a Patient Access Representative in Pasadena, CA, USA is $36,000 annually. The salary range may vary depending on experience, education, and other factors.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.