
Patient Access Representative
At Kaiser Permanente, we are looking for a Patient Access Representative to join our team and provide excellent customer service and support to our patients. We are looking for an experienced, compassionate individual who is committed to helping our patients understand their medical needs and providing them with the best possible care.The ideal candidate for this position should have a minimum of two years of direct patient access experience, preferably in a healthcare setting. Additionally, the candidate should have exceptional customer service, organizational and communication skills. We are looking for someone who is organized, detail-oriented, and able to multi-task in a fast-paced environment.The successful candidate must demonstrate a professional, caring approach to patient care and be able to interact with patients and families in a courteous and respectful manner. If you are passionate about helping others and dedicated to providing the best possible care, we would love to hear from you.
Responsibilities:
- Provide excellent customer service and support to patients.
- Ensure that patients understand their medical needs and receive the best possible care.
- Maintain a minimum of two years of direct patient access experience, preferably in a healthcare setting.
- Demonstrate exceptional customer service, organizational and communication skills.
- Maintain a high level of organization, attention to detail, and the ability to multi-task in a fast-paced environment.
- Display a professional, caring approach to patient care and interact with patients and families in a courteous and respectful manner.
- Remain passionate about helping others and dedicated to providing the best possible care.
Knowledge Of Medical Terminology
Ability To Multi-Task In A Fast-Paced Environment
High School Diploma Or Equivalent
Basic Computer Skills
Both Verbally And In Writing
Ability To Communicate Effectively In English
Positive Attitude And Excellent Customer Service Skills
Experience Working With Electronic Health Records
Familiarity With Insurance Plans And Reimbursement Policies.
Documentation
Insurance
Scheduling
Multitasking
Billing
Authorization
Interpreting
Confidentiality
Problem-Solving
Technology
communicating
Greeting
Analyzing
Collecting
Verifying
Communication
Decision Making
Leadership
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Patient Access Representative in Seattle, WA, USA is $32,814 - $41,921. This range is dependent on several factors such as experience, education level, and the specific company.
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Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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