Kaiser Permanente

Patient Access Representative

Kaiser Permanente

Seattle, WA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Kaiser Permanente, we are looking for a Patient Access Representative to join our team and provide excellent customer service and support to our patients. We are looking for an experienced, compassionate individual who is committed to helping our patients understand their medical needs and providing them with the best possible care.The ideal candidate for this position should have a minimum of two years of direct patient access experience, preferably in a healthcare setting. Additionally, the candidate should have exceptional customer service, organizational and communication skills. We are looking for someone who is organized, detail-oriented, and able to multi-task in a fast-paced environment.The successful candidate must demonstrate a professional, caring approach to patient care and be able to interact with patients and families in a courteous and respectful manner. If you are passionate about helping others and dedicated to providing the best possible care, we would love to hear from you.

Responsibilities:

  1. Provide excellent customer service and support to patients.
  2. Ensure that patients understand their medical needs and receive the best possible care.
  3. Maintain a minimum of two years of direct patient access experience, preferably in a healthcare setting.
  4. Demonstrate exceptional customer service, organizational and communication skills.
  5. Maintain a high level of organization, attention to detail, and the ability to multi-task in a fast-paced environment.
  6. Display a professional, caring approach to patient care and interact with patients and families in a courteous and respectful manner.
  7. Remain passionate about helping others and dedicated to providing the best possible care.
Where is this job?
This job is located at Seattle, WA, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Ability To Multi-Task In A Fast-Paced Environment

  • High School Diploma Or Equivalent

  • Basic Computer Skills

  • Both Verbally And In Writing

  • Ability To Communicate Effectively In English

  • Positive Attitude And Excellent Customer Service Skills

  • Experience Working With Electronic Health Records

  • Familiarity With Insurance Plans And Reimbursement Policies.

Required Skills
  • Documentation

  • Insurance

  • Scheduling

  • Multitasking

  • Billing

  • Authorization

  • Interpreting

  • Confidentiality

  • Problem-Solving

  • Technology

  • communicating

  • Greeting

  • Analyzing

  • Collecting

  • Verifying

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Representative in Seattle, WA, USA is $32,814 - $41,921. This range is dependent on several factors such as experience, education level, and the specific company.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2023
Apply BeforeMay 10th, 2026
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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