Kaiser Permanente

Optical Dispenser

Kaiser Permanente

Fontana, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a rewarding career that combines your passion for helping others with your knowledge of optometry? Look no further than Kaiser Permanente as an Optical Dispenser! As an Optical Dispenser, you will play a crucial role in providing patients with high-quality eyewear and ensuring their visual needs are met. We are seeking candidates with a strong understanding of lens and frame selection, exceptional customer service skills, and a commitment to providing compassionate care. If you are dedicated, detail-oriented, and eager to make a difference in the lives of our patients, then we want you on our team!

  1. Dispense Eyewear: The primary responsibility of an Optical Dispenser is to dispense eyewear to patients according to their prescription and visual needs.
  2. Frame and Lens Selection: The Optical Dispenser must have a strong understanding of frame and lens selection to assist patients in choosing the best options for their individual needs.
  3. Provide Exceptional Customer Service: As the main point of contact for patients, the Optical Dispenser must have exceptional customer service skills to ensure a positive and comfortable experience for all patients.
  4. Educate Patients: The Optical Dispenser is responsible for educating patients on proper eyewear care, usage, and maintenance to promote eye health.
  5. Maintain Inventory: It is the responsibility of the Optical Dispenser to manage and maintain inventory levels of eyewear, frames, and lenses to ensure availability for patients.
  6. Ensure Accuracy: Accuracy is crucial in this role, as the Optical Dispenser must ensure that the correct prescription, lenses, and frames are dispensed to patients.
  7. Collaborate with Optometrists: The Optical Dispenser works closely with optometrists to ensure patients' visual needs are met and to address any concerns or questions patients may have.
  8. Administrative Tasks: The Optical Dispenser may be responsible for administrative tasks such as scheduling appointments, maintaining patient records, and processing insurance claims.
  9. Uphold Company Standards: The Optical Dispenser must adhere to the company's policies, procedures, and standards to provide consistent, high-quality care to patients.
  10. Compassionate Care: The Optical Dispenser plays a crucial role in providing compassionate care to patients, ensuring their needs are met with empathy and understanding.
Where is this job?
This job is located at Fontana, CA, USA
Job Qualifications
  • Minimum Of An Associate's Degree In Opticianry Or A Related Field.

  • Previous Experience Working As An Optician Or Optical Dispenser In A Healthcare Setting.

  • Strong Knowledge Of Lens And Frame Options, Including The Ability To Make Recommendations Based On Patient's Prescription And Lifestyle Needs.

  • Excellent Customer Service Skills And The Ability To Communicate Effectively With Patients, Doctors, And Other Healthcare Professionals.

  • Familiarity With Electronic Health Record Systems And Proficiency In Basic Computer Skills.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Detail-oriented

  • Problem-Solving

  • team

  • Vision Testing

  • Eyewear Fitting

  • Frame Selection

  • Lens Knowledge

  • Prescription Interpretation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Optical Dispenser in Fontana, CA, USA is $34,000-$52,000 per year. However, this can vary depending on experience, education, and the specific employer. Some factors that can affect salary include the size of the company, location, and demand for optical dispensers in the area.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 28th, 2024
Apply BeforeJanuary 14th, 2026
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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