Financial Counselor

Welcome to the Kaiser Permanente family, and thank you for considering a career as a Financial Counselor with us. As a leading healthcare provider, we are committed to not only providing exceptional medical care, but also ensuring our patients have access to the resources and support they need to navigate their financial responsibilities. As a Financial Counselor, you will play a crucial role in helping our patients understand their insurance coverage and payment options, ultimately easing their financial burden and allowing them to focus on their health. We are looking for a compassionate and detail-oriented individual with strong communication and problem-solving skills to join our team. If you are passionate about helping others and have a background in finance or healthcare, we encourage you to apply for this rewarding opportunity.

1. Provide exceptional customer service to patients and their families by welcoming them to the Kaiser Permanente family and assisting them with their financial needs.
2. Educate patients on their insurance coverage and payment options, including deductibles, co-pays, and out-of-pocket expenses.
3. Help patients understand their medical bills and work with them to develop payment plans if needed.
4. Stay up-to-date on healthcare insurance policies and regulations to accurately advise patients on their financial options.
5. Collaborate with other members of the healthcare team to ensure patients receive the necessary care and support to address their financial concerns.
6. Maintain accurate and organized records of patient financial information and transactions.
7. Work with insurance companies and other third-party payers to ensure timely and accurate reimbursement for services rendered.
8. Identify and resolve any discrepancies or issues with insurance coverage or payments.
9. Continuously look for ways to improve and streamline the financial counseling process for patients.
10. Remain empathetic and understanding towards patients who may be experiencing financial difficulties, providing support and resources as needed.
11. Adhere to all privacy and confidentiality policies and laws when handling patient financial information.
12. Attend training and development programs to enhance knowledge and skills related to financial counseling.
13. Communicate effectively with patients and their families, as well as colleagues and management, to provide updates and address any concerns related to financial counseling.
14. Maintain a positive and professional attitude at all times, representing Kaiser Permanente with integrity and commitment to patient care.

According to JobzMall, the average salary range for a Financial Counselor in Anaheim, CA, USA is between $50,000 and $80,000 per year. This range can vary depending on the specific job duties, experience level, and employer. Some factors that may impact salary include the size and type of company, the industry, and the overall economic climate. Additionally, additional factors such as bonuses, benefits, and commission may also be included in the overall compensation package. It is important to research and compare salaries for similar positions in the area to get a better understanding of the average salary range for a Financial Counselor in Anaheim, CA.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.