Kaiser Permanente

Contact Lens Clerk

Kaiser Permanente

Irvine, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an exceptional Contact Lens Clerk to join our team at Kaiser Permanente's Optical Department. As a Contact Lens Clerk, you will be responsible for providing quality customer service while assisting patients with their contact lens needs. In this role, you will be interacting with patients by phone and in person, performing data entry, and helping to ensure that our contact lens department runs smoothly. To be successful in this role, you must possess excellent customer service skills and have a strong attention to detail. Previous experience in an optical setting or with contact lenses is preferred. You must also have a positive attitude, be comfortable working in a fast-paced environment, and be a team player. If you are looking for a great opportunity to join a supportive team and make a positive impact on our patients' lives, then we want to hear from you!

Responsibilities:

  1. Provide excellent customer service to patients, both in person and over the phone.
  2. Assist patients with their contact lens needs.
  3. Perform data entry for contact lens orders.
  4. Ensure the contact lens department runs smoothly and efficiently.
  5. Maintain a positive attitude and work effectively as part of a team.
  6. Troubleshoot any customer service issues that may arise.
  7. Handle all patient inquiries in a timely and professional manner.
  8. Keep up to date with contact lens trends and technology.
  9. Work in a fast-paced environment and manage multiple tasks.
Where is this job?
This job is located at Irvine, CA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Ability To Multi-Task

  • Excel

  • Detail-Oriented And Organized

  • Knowledge Of Contact Lenses And Contact Lens Care

  • Working Knowledge Of Contact Lens Fitting

  • Basic Knowledge Of Contact Lens Construction

  • Proficient In Computer Programs Such As Microsoft Word

  • And Outlook

Required Skills
  • Inventory Management

  • Training

  • Troubleshooting

  • Scheduling

  • Attention to detail

  • Problem Solving

  • customer service

  • Interpersonal Communication

  • Ordering

  • Cleaning

  • technology proficiency

  • Measurement

  • Dispensing

  • Hygiene Practices

  • Contact Lens Fitting

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Analytical skills

  • flexibility

  • Teamwork

  • Problem-Solving

  • Multi-tasking

Compensation

According to JobzMall, the average salary range for a Contact Lens Clerk in Irvine, CA, USA is $38,000 to $48,000 per year. This range depends on experience, employer, and other factors.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2023
Apply BeforeJuly 20th, 2025
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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