Contact Lens Clerk

Kaiser Permanente is seeking a Contact Lens Clerk to join our team in providing exceptional care to our patients. The successful candidate will be an integral part of our Optical Services team, responsible for providing exceptional customer service via telephone and in-person. The ideal candidate will have excellent organizational skills, be detail-oriented, and have a friendly, professional demeanor.The Contact Lens Clerk position requires a high school diploma or GED with one year of customer service experience, and working knowledge of contact lenses, and optical products. Knowledge of computer systems and software is also required. Previous experience working in a healthcare setting and/or optical department is preferred. The successful candidate must also possess excellent communication skills, both oral and written, and the ability to interact positively and confidently with customers.

Responsibilities:

1. Process contact lens orders in accordance with company policies and procedures
2. Provide exceptional customer service via telephone and in-person
3. Assist patients with contact lens selection and fitting
4. Answer patient inquiries regarding contact lens products and services
5. Maintain accurate records of contact lens orders
6. Update patient profiles as needed in the computer system
7. Ensure optical products are properly stocked and displayed in the optical department
8. Assist with maintaining a clean and organized work environment
9. Monitor inventory levels and order supplies as needed
10. Follow all safety protocols and adhere to company policies and procedures

According to JobzMall, the average salary range for a Contact Lens Clerk in Clackamas, OR, USA is $25,000 to $33,000 per year. The salary will vary depending on the experience and qualifications of the individual.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.