Cashier Receptionist

At Kaiser Permanente, we believe in providing high-quality, comprehensive healthcare services to our community. As a Cashier Receptionist, you will play a vital role in our organization by ensuring that our patients receive exceptional customer service and have a seamless experience when visiting our facilities. We are looking for a friendly and professional individual who is passionate about helping others and has strong communication and organizational skills. If you are seeking a rewarding career in healthcare and meet the qualifications listed below, we encourage you to apply for this position.

1. Greet patients and visitors in a warm and friendly manner upon arrival at the facility.
2. Collect and process payments for services rendered accurately and efficiently.
3. Maintain a clean and organized cashier desk and waiting area.
4. Answer incoming phone calls and direct them to the appropriate departments or individuals.
5. Schedule appointments and update patient information in the electronic medical records system.
6. Verify insurance coverage and assist patients with any billing or insurance inquiries.
7. Handle cash, checks, and credit card transactions with accuracy and integrity.
8. Collaborate with other team members to ensure a smooth and efficient patient flow.
9. Follow established protocols and procedures for handling sensitive patient information.
10. Provide exceptional customer service to all patients, addressing any concerns or complaints in a timely and professional manner.
11. Assist with administrative tasks such as filing, faxing, and data entry.
12. Stay up-to-date on all Kaiser Permanente policies and procedures related to patient interactions and financial transactions.
13. Attend training sessions and meetings as required to enhance job knowledge and skills.
14. Adhere to strict confidentiality and privacy guidelines to protect patient information.
15. Perform other duties as assigned by the supervisor or manager.

According to JobzMall, the average salary range for a Cashier Receptionist in Fremont, CA, USA is $25,000 to $35,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some cashiers may also receive additional compensation such as bonuses or commission.

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.