Kaiser Permanente

Assistant, Release Of Information

Kaiser Permanente

Pasadena, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an organized, detail-oriented, and customer-service focused individual to join our team as Assistant, Release of Information at Kaiser Permanente. The successful candidate will be responsible for processing and releasing confidential patient medical records in accordance with applicable laws and regulations, while providing excellent customer service.The ideal candidate will have a high school diploma or equivalent, as well as a minimum of one year of experience in a medical office setting. With in-depth knowledge of HIPAA and other relevant regulations, the Assistant, Release of Information will be able to accurately and efficiently process requests in a timely manner. Additionally, the ability to multi-task and prioritize tasks while working in a fast-paced environment is essential.If you are passionate about delivering excellent customer service and have the experience and qualifications necessary to succeed in this role, we encourage you to apply.

Responsibilities:

  1. Process and release confidential patient medical records in accordance with applicable laws and regulations.
  2. Provide excellent customer service when responding to patient inquiries.
  3. Maintain in-depth knowledge of HIPAA and other relevant regulations.
  4. Accurately and efficiently process requests in a timely manner.
  5. Multi-task and prioritize tasks while working in a fast-paced environment.
  6. Respond to requests for medical records in a timely and efficient manner.
  7. Adhere to all policies and procedures related to the release of information.
  8. Maintain confidentiality of all patient information.
  9. Ensure accuracy and completeness of all request forms.
  10. Troubleshoot any issues that may arise.
Where is this job?
This job is located at Pasadena, CA, USA
Job Qualifications
  • Knowledge Of Medical Terminology

  • Excellent Written And Verbal Communication Skills

  • Proficiency In Microsoft Office Applications

  • Ability To Provide Excellent Customer Service

  • High School Diploma Or Equivalent.

  • Ability To Maintain Confidentiality And Exercise Sound Judgment

  • Ability To Handle Multiple Tasks Simultaneously And Prioritize

  • Knowledge Of Hipaa And Other Federal And State Regulations Related To The Release Of Medical Information

Required Skills
  • Data Entry

  • Filing

  • Indexing

  • HIPAA

  • Documenting

  • Printing

  • Scanning

  • organizing

  • Typing

  • Computers

  • Confidentiality

  • Privacy

  • Verifying

  • Copying

  • Retrieving

Soft Skills
  • Communication

  • Decision Making

  • Interpersonal

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Assistant, Release Of Information in Pasadena, CA, USA is $39,568 to $60,862 per year. The salary range will vary depending on factors such as experience, education level, and job responsibilities.

Additional Information
Kaiser Permanente is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 13th, 2023
Apply BeforeJune 21st, 2025
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About Kaiser Permanente

Kaiser Permanente is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield.

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