John Varvatos

CRM Manager

John Varvatos

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At John Varvatos, we are looking for an experienced and passionate CRM Manager to join our team. The ideal candidate will have an in-depth understanding of customer relationship management systems as well as a track record of developing successful strategies to drive customer loyalty. If you have strong communication skills, a detail-oriented approach, and the ability to think strategically, we want to hear from you!Required Qualifications: • Relevant Bachelor’s degree in Marketing, Business, or a related field• 5+ years of experience in managing Customer Relationship Management (CRM) systems• Demonstrated success in driving customer loyalty and increasing customer engagement• Proven record of developing successful CRM strategies• Proficiency in data analysis tools such as Microsoft Excel• Excellent communication skills, both verbal and written• Creative problem-solving skills and attention to detail

Responsibilities:

• Design and implement effective CRM strategies to drive customer loyalty and increase customer engagement • Develop and maintain customer relationship management systems • Analyze customer data and create reports using data analysis tools such as Microsoft Excel • Identify opportunities to improve customer experience and engagement • Monitor customer feedback and trends and recommend changes as appropriate • Develop and manage promotional campaigns to increase customer loyalty • Develop and maintain relationships with key stakeholders • Identify new potential customer segments and develop strategies to target them • Develop customer segmentation strategies to maximize customer lifetime value • Stay up to date with industry trends and best practices in order to identify new strategies and opportunities for growth

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Interpersonal Skills

  • Leadership Experience

  • Ability To Analyze Customer Data

  • Understanding Of Customer Service Principles

  • Knowledge Of Crm Software And Tools

  • Experience In Developing Customer Service Strategies

  • Excellent Communication And Problem Solving Skills

  • Proven Ability To Manage And Motivate Team Members

Required Skills
  • Social Media

  • Training

  • Networking

  • Planning

  • Strategy

  • Communication

  • Negotiation

  • Leadership

  • Database

  • Reporting

  • Collaboration

  • Organization

  • Problem-Solving

  • Interpersonal

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a CRM Manager in New York, NY, USA is between $90,000 and $140,000 per year. This range is based on the salaries of similar professionals in the area and may vary depending on the company, experience, and other factors.

Additional Information
John Varvatos is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 20th, 2023
Apply BeforeJuly 20th, 2025
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About John Varvatos

John Varvatos is an international American men’s lifestyle brand founded by John Varvatos, that designs, manufactures, and retails high-end fashion. Varvatos has been recognized as "Menswear Designer of the Year" three times by the CFDA, and named GQ’s "Designer of the Year" in 2007.

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