At John Varvatos, we are looking for an experienced and passionate CRM Manager to join our team. The ideal candidate will have an in-depth understanding of customer relationship management systems as well as a track record of developing successful strategies to drive customer loyalty. If you have strong communication skills, a detail-oriented approach, and the ability to think strategically, we want to hear from you!Required Qualifications: • Relevant Bachelor’s degree in Marketing, Business, or a related field• 5+ years of experience in managing Customer Relationship Management (CRM) systems• Demonstrated success in driving customer loyalty and increasing customer engagement• Proven record of developing successful CRM strategies• Proficiency in data analysis tools such as Microsoft Excel• Excellent communication skills, both verbal and written• Creative problem-solving skills and attention to detail
Responsibilities:
• Design and implement effective CRM strategies to drive customer loyalty and increase customer engagement • Develop and maintain customer relationship management systems • Analyze customer data and create reports using data analysis tools such as Microsoft Excel • Identify opportunities to improve customer experience and engagement • Monitor customer feedback and trends and recommend changes as appropriate • Develop and manage promotional campaigns to increase customer loyalty • Develop and maintain relationships with key stakeholders • Identify new potential customer segments and develop strategies to target them • Develop customer segmentation strategies to maximize customer lifetime value • Stay up to date with industry trends and best practices in order to identify new strategies and opportunities for growth
Strong Interpersonal Skills
Leadership Experience
Ability To Analyze Customer Data
Understanding Of Customer Service Principles
Knowledge Of Crm Software And Tools
Experience In Developing Customer Service Strategies
Excellent Communication And Problem Solving Skills
Proven Ability To Manage And Motivate Team Members
Social Media
Training
Networking
Planning
Strategy
Communication
Negotiation
Leadership
Database
Reporting
Collaboration
Organization
Problem-Solving
Interpersonal
Analyzing
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a CRM Manager in New York, NY, USA is between $90,000 and $140,000 per year. This range is based on the salaries of similar professionals in the area and may vary depending on the company, experience, and other factors.
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John Varvatos is an international American men’s lifestyle brand founded by John Varvatos, that designs, manufactures, and retails high-end fashion. Varvatos has been recognized as "Menswear Designer of the Year" three times by the CFDA, and named GQ’s "Designer of the Year" in 2007.

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