Data Scientist - Customer Success

John Deere Company is looking for an experienced, passionate, and analytical Data Scientist - Customer Success to join our team. We’re looking for an individual who brings a combination of strong problem-solving skills, business acumen, and technological expertise to understand customer needs, identify trends, and recommend solutions to improve customer experiences.The ideal candidate will have a Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related field plus at least five years of experience in data analytics, customer service, and/or business intelligence. The candidate should have strong programming, coding, and software engineering skills, as well as deep knowledge of data mining, data manipulation, and data visualization.We’re looking for someone who is comfortable working in a fast-paced environment, has strong interpersonal and communication skills, and is a creative problem solver. If you’re passionate about data science and customer success, and want to be part of a dynamic and growing team, this opportunity is for you!

Responsibilities:

1. Develop, implement, and maintain data science solutions to improve customer experiences.
2. Analyze customer data to identify trends and recommend solutions to improve customer retention.
3. Utilize programming, coding, and software engineering skills to create and maintain data models.
4. Collaborate with internal teams to ensure customer data is accurately captured and effectively utilized.
5. Develop and execute strategies to improve customer satisfaction and customer loyalty.
6. Evaluate customer feedback and needs to generate actionable insights.
7. Prepare and deliver reports and presentations on customer trends and outcomes.
8. Stay up to date with industry trends and best practices for data science and customer success.
9. Monitor customer success metrics and performance goals.
10. Lead customer success initiatives to ensure customer success goals are met.

According to JobzMall, the average salary range for a Data Scientist - Customer Success in Moline, IL, USA is between $62,000 and $93,000 per year. The exact salary range will depend on factors such as experience, education, and specific job duties.

John Deere is the brand name of Deere & Company, an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.