
Customer Support Engineer
John Deere Company is looking for a Customer Support Engineer to join our team. We are looking for an experienced professional with a passion for problem solving and a commitment to helping our customers get the most out of their John Deere products.The ideal candidate is a motivated self-starter with a strong technical background, excellent communication skills, and the ability to build relationships with customers. They should have a deep understanding of our products and services, as well as a willingness to learn and stay up to date with new technologies.The successful candidate must have a Bachelor’s degree in Computer Science, Engineering, or a related field, as well as at least 3 years of experience in a customer service role. A strong background in product support is essential, as is experience working with customer databases and databases systems. The ability to troubleshoot and repair software and hardware issues is also required.We are looking for a dedicated professional who takes pride in delivering exceptional service and is excited about the opportunity to become a valued member of our team. If this sounds like the perfect role for you, we encourage you to apply today.
Excellent Communication Skills
Technical Aptitude
Strong Problem Solving Skills
Ability To Learn Quickly
Experience With Customer Service Systems
Knowledge Of John Deere Products
Familiarity With John Deere Software
Proficient In Ms Office
Documentation
Research
Process Improvement
Networking
Troubleshooting
Network Security
Communication
Technical Support
Interpersonal skills
Problem Solving
customer service
Escalation management
System analysis
Software Installation
Diagnostics
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Support Engineer in Des Moines, IA, USA is between $47,870 and $73,996.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
John Deere is the brand name of Deere & Company, an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started