Jo Malone London

Sales Associate

Jo Malone London

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Jo Malone London, we are looking for an enthusiastic and motivated Sales Associate to join our team. The successful candidate will have excellent customer service skills and a passion for luxury retail. This position requires a smart, personable individual who is passionate about delivering exceptional customer service and is driven to exceed sales targets. The ideal candidate will have an excellent eye for detail, be comfortable working in a fast-paced environment, and have an ability to remain calm under pressure. As a Sales Associate, you must possess excellent communication skills, be friendly and approachable, and be willing to go the extra mile to ensure customers are happy. Previous experience in the luxury retail sector is highly desirable. The successful candidate should be enthusiastic and confident in their ability to deliver exceptional customer service. A knowledge of Jo Malone London products and services would be beneficial. A commitment to delivering the highest standards of customer service and an ability to work as part of a team are essential. If you are hardworking, passionate, and enjoy delivering outstanding customer service, then this could be the perfect role for you.

Responsibilities:

  1. Provide exceptional customer service to all customers.
  2. Greet and assist customers in the store.
  3. Educate customers on Jo Malone London products and services.
  4. Remain up to date on store promotions and product knowledge.
  5. Achieve sales targets and exceed customer expectations.
  6. Provide a friendly and welcoming atmosphere in the store.
  7. Maintain a clean and organized store.
  8. Build relationships with customers and encourage repeat business.
  9. Monitor stock levels and replenish as necessary.
  10. Handle customer inquiries and complaints in a professional manner.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Ability To Work Independently And As Part Of A Team

  • Excellent Customer Service Skills

  • Strong Communication And Interpersonal Skills

  • Willingness To Learn And Develop Product Knowledge

  • Excellent Organizational And Problem-Solving Skills

  • Ability To Meet Performance Targets

  • Adaptability To Changing Customer Needs

Required Skills
  • Networking

  • Merchandising

  • Branding

  • Listening

  • Problem-Solving

  • Upselling

  • presenting

  • Advising

  • Greeting

  • Negotiating

  • Selling

  • Interacting

  • Explaining

  • Demonstrating

  • Persuading

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Listening

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Sales Associate in New York, NY, USA is $35,000 to $65,000 per year. This range includes base salary, bonuses, and commissions, as well as other forms of compensation.

Additional Information
Jo Malone London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeJune 21st, 2025
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About Jo Malone London

Jo Malone London is a British multinational cosmetics company, perfume and scented candle brand, founded by Jo Malone in 1990. It has been owned since 1999 by Estée Lauder. The brand is known for its perfumes, candles, bath products, and room scents.

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