At Jo Malone London, we are looking for an enthusiastic Fragrance Specialist to join our team and become a part of our luxury brand’s success story. We are looking for a passionate individual who will bring energy and enthusiasm to our team, and who has an appreciation of our exquisite fragrances.The ideal candidate for this role will possess an exceptional eye for detail and a flair for customer service. We are looking for someone who is knowledgeable about fragrance, with experience in beauty and/or retail. A professional and friendly personality is essential for this role, as the Fragrance Specialist will be the face of Jo Malone London and its products.The successful candidate must be able to work both independently and as part of a team, and will be expected to demonstrate excellent organizational and interpersonal skills. The Fragrance Specialist must have a strong knowledge of Jo Malone London products, and should be able to confidently answer any questions customers may have about our fragrances.We are looking for an individual who is excited to join our team and represent our brand in a professional and positive manner. If you have a strong knowledge and appreciation of fragrances, and a passion for customer service, then we want to hear from you!
Responsibilities:
- Provide exceptional customer service to Jo Malone London customers.
- Maintain a professional and friendly demeanor while interacting with customers.
- Demonstrate excellent organizational and interpersonal skills.
- Possess a strong knowledge of Jo Malone London products and be able to confidently answer any customer inquiries.
- Work both independently and as part of a team.
- Maintain an exceptional eye for detail.
- Promote Jo Malone London products in a professional and positive manner.
- Ensure that the store is clean and organized at all times.
- Assist with inventory management and stock replenishment.
- Assist with promotional activities and other duties as assigned.
Excellent Communication Skills
Excellent Customer Service Skills
Sales Experience
Knowledge Of Jo Malone London Fragrances And Products
Ability To Provide Educated Advice To Customers
Ability To Actively Listen To Customers
Ability To Upsell Jo Malone London Products
Ability To Work In A Fast Paced Environment
Inventory Management
Communication
Sales
Product knowledge
Event Planning
customer service
Merchandising
Market analysis
Team collaboration
Problem-Solving
retail operations
Promotional Activities
Administrative Tasks
Fragrance Blending
Scent Knowledge
Communication
Conflict Resolution
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Relationship building
According to JobzMall, the average salary range for a Fragrance Specialist in Hong Kong is between HK$24,000 and HK$60,000 per month. This salary range depends on the type of job, experience, and other factors. The salary range for a Fragrance Specialist in Hong Kong can also vary depending on the company or organization hiring the specialist. In addition, salary may also be affected by the qualifications and skills of the individual applying for the position.
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Jo Malone London is a British multinational cosmetics company, perfume and scented candle brand, founded by Jo Malone in 1990. It has been owned since 1999 by Estée Lauder. The brand is known for its perfumes, candles, bath products, and room scents.

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