Jo Malone London

Fragrance Specialist

Jo Malone London

Hong Kong
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Jo Malone London, we are looking for an enthusiastic Fragrance Specialist to join our team and become a part of our luxury brand’s success story. We are looking for a passionate individual who will bring energy and enthusiasm to our team, and who has an appreciation of our exquisite fragrances.The ideal candidate for this role will possess an exceptional eye for detail and a flair for customer service. We are looking for someone who is knowledgeable about fragrance, with experience in beauty and/or retail. A professional and friendly personality is essential for this role, as the Fragrance Specialist will be the face of Jo Malone London and its products.The successful candidate must be able to work both independently and as part of a team, and will be expected to demonstrate excellent organizational and interpersonal skills. The Fragrance Specialist must have a strong knowledge of Jo Malone London products, and should be able to confidently answer any questions customers may have about our fragrances.We are looking for an individual who is excited to join our team and represent our brand in a professional and positive manner. If you have a strong knowledge and appreciation of fragrances, and a passion for customer service, then we want to hear from you!

Responsibilities:

  1. Provide exceptional customer service to Jo Malone London customers.
  2. Maintain a professional and friendly demeanor while interacting with customers.
  3. Demonstrate excellent organizational and interpersonal skills.
  4. Possess a strong knowledge of Jo Malone London products and be able to confidently answer any customer inquiries.
  5. Work both independently and as part of a team.
  6. Maintain an exceptional eye for detail.
  7. Promote Jo Malone London products in a professional and positive manner.
  8. Ensure that the store is clean and organized at all times.
  9. Assist with inventory management and stock replenishment.
  10. Assist with promotional activities and other duties as assigned.
Where is this job?
This job is located at Hong Kong
Job Qualifications
  • Excellent Communication Skills

  • Excellent Customer Service Skills

  • Sales Experience

  • Knowledge Of Jo Malone London Fragrances And Products

  • Ability To Provide Educated Advice To Customers

  • Ability To Actively Listen To Customers

  • Ability To Upsell Jo Malone London Products

  • Ability To Work In A Fast Paced Environment

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Product knowledge

  • Event Planning

  • customer service

  • Merchandising

  • Market analysis

  • Team collaboration

  • Problem-Solving

  • retail operations

  • Promotional Activities

  • Administrative Tasks

  • Fragrance Blending

  • Scent Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Relationship building

Compensation

According to JobzMall, the average salary range for a Fragrance Specialist in Hong Kong is between HK$24,000 and HK$60,000 per month. This salary range depends on the type of job, experience, and other factors. The salary range for a Fragrance Specialist in Hong Kong can also vary depending on the company or organization hiring the specialist. In addition, salary may also be affected by the qualifications and skills of the individual applying for the position.

Additional Information
Jo Malone London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeMay 22nd, 2025
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About Jo Malone London

Jo Malone London is a British multinational cosmetics company, perfume and scented candle brand, founded by Jo Malone in 1990. It has been owned since 1999 by Estée Lauder. The brand is known for its perfumes, candles, bath products, and room scents.

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