Jo Malone London

Fragrance Specialist

Jo Malone London

London, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Jo Malone London, we are looking for a passionate Fragrance Specialist to join our team. We are seeking an outgoing individual with a natural flair for retail and customer service, and an appreciation for the art of fragrance. The ideal candidate should have excellent communication and interpersonal skills, as well as a knack for building relationships with our customers. They should also have a good understanding of the brand and the products we offer. If you have a passion for fragrance and a desire to provide our customers with the best possible service, then this may be the job for you!

Responsibilities of Fragrance Specialist:

  1. Develop a good understanding of the Jo Malone London brand and products.
  2. Greet customers and ensure they receive exceptional customer service.
  3. Assist customers in selecting products that meet their needs and preferences.
  4. Provide customers with product knowledge and advice on fragrance-related topics.
  5. Maintain up-to-date knowledge of product features and benefits.
  6. Up-sell and cross-sell products to customers.
  7. Generate customer loyalty and build relationships with customers.
  8. Maintain a neat and organized retail environment.
  9. Process payments and handle cash according to company policies.
  10. Monitor inventory levels and restock shelves as needed.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Excellent Customer Service

  • Ability To Build Relationships

  • Creative Mindset

  • Strong Communication Skills

  • In-Depth Product Knowledge

  • Knowledge Of The Luxury Market

  • Understanding Of Retail Operations

  • Ability To Identify Customer Needs

Required Skills
  • Communication

  • Sales

  • Product knowledge

  • Multitasking

  • Trend Awareness

  • customer service

  • Merchandising

  • Detail-oriented

  • Event Coordination

  • Problem-Solving

  • Influencing

  • Computer Literacy

  • Organizational

  • Fragrance Blending

  • Scent Identification

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fragrance Specialist in London, UK is £20,000 to £28,000 per year. This range may vary depending on experience, qualifications, and the employer.

Additional Information
Jo Malone London is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeJune 21st, 2025
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About Jo Malone London

Jo Malone London is a British multinational cosmetics company, perfume and scented candle brand, founded by Jo Malone in 1990. It has been owned since 1999 by Estée Lauder. The brand is known for its perfumes, candles, bath products, and room scents.

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