
Fragrance Specialist
At Jo Malone London, we are looking for a passionate Fragrance Specialist to join our team. We are seeking an outgoing individual with a natural flair for retail and customer service, and an appreciation for the art of fragrance. The ideal candidate should have excellent communication and interpersonal skills, as well as a knack for building relationships with our customers. They should also have a good understanding of the brand and the products we offer. If you have a passion for fragrance and a desire to provide our customers with the best possible service, then this may be the job for you!
Responsibilities of Fragrance Specialist:
- Develop a good understanding of the Jo Malone London brand and products.
- Greet customers and ensure they receive exceptional customer service.
- Assist customers in selecting products that meet their needs and preferences.
- Provide customers with product knowledge and advice on fragrance-related topics.
- Maintain up-to-date knowledge of product features and benefits.
- Up-sell and cross-sell products to customers.
- Generate customer loyalty and build relationships with customers.
- Maintain a neat and organized retail environment.
- Process payments and handle cash according to company policies.
- Monitor inventory levels and restock shelves as needed.
Excellent Customer Service
Ability To Build Relationships
Creative Mindset
Strong Communication Skills
In-Depth Product Knowledge
Knowledge Of The Luxury Market
Understanding Of Retail Operations
Ability To Identify Customer Needs
Communication
Sales
Product knowledge
Multitasking
Trend Awareness
customer service
Merchandising
Detail-oriented
Event Coordination
Problem-Solving
Influencing
Computer Literacy
Organizational
Fragrance Blending
Scent Identification
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fragrance Specialist in London, UK is £20,000 to £28,000 per year. This range may vary depending on experience, qualifications, and the employer.
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Jo Malone London is a British multinational cosmetics company, perfume and scented candle brand, founded by Jo Malone in 1990. It has been owned since 1999 by Estée Lauder. The brand is known for its perfumes, candles, bath products, and room scents.

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