Fragrance Consultant

As a Fragrance Consultant at Jo Malone London, you will be an ambassador for our brand, delivering an exceptional customer experience that will leave a lasting impression with all who come into contact with you. You will have an intimate knowledge of our products and use your expertise to encourage and inspire our customers on their fragrance journey.We are looking for an energetic individual who is passionate about luxury customer service and has a strong interest in fragrances. The ideal candidate will have an outgoing and confident personality, excellent interpersonal skills and a passion for delivering outstanding customer experiences. You should also have a minimum of 2 years' retail experience and a good understanding of the luxury beauty industry.

Responsibilities:

1. Develop an intimate knowledge of Jo Malone London products and use expertise to help customers on their fragrance journey.
2. Provide exceptional customer service to ensure customers have a positive and lasting experience.
3. Demonstrate strong interpersonal skills to build relationships with customers.
4. Stay up to date on the luxury beauty industry and trends.
5. Maintain a friendly and outgoing demeanor to represent the brand in a positive light.
6. Meet and exceed sales targets.
7. Facilitate customer transactions and process payments.
8. Monitor store stock levels and restock shelves as needed.
9. Maintain a clean and organized store environment.
10. Follow all company policies and procedures.

According to JobzMall, the average salary range for a Fragrance Consultant in Toronto, ON, Canada is $30,000 - $64,000 per year. This range can vary depending on the company, experience, and qualifications of the consultant.

Jo Malone London is a British multinational cosmetics company, perfume and scented candle brand, founded by Jo Malone in 1990. It has been owned since 1999 by Estée Lauder. The brand is known for its perfumes, candles, bath products, and room scents.