Technical Support Controller

Welcome to JetBlue Airways, where our mission is to inspire humanity through our commitment to excellence in the skies. We are seeking a Technical Support Controller to join our team and ensure the smooth operation of our aircrafts. As a Technical Support Controller, you will play a crucial role in maintaining the safety and efficiency of our flights, while providing exceptional customer service. We are looking for a detail-oriented individual with strong technical knowledge and a passion for aviation. If you are a problem-solver with excellent communication skills and a commitment to delivering high-quality results, we invite you to apply for this exciting opportunity at JetBlue Airways.

1. Maintain the safety and efficiency of all JetBlue Airways flights.
2. Monitor and analyze technical issues and provide timely and effective resolutions.
3. Ensure all aircrafts are in compliance with industry regulations and company standards.
4. Conduct regular inspections and maintenance checks on aircrafts.
5. Communicate effectively with pilots, flight crew, ground staff, and other team members to address technical issues.
6. Collaborate with maintenance and engineering teams to develop and implement solutions for technical problems.
7. Keep accurate records of all maintenance and technical activities.
8. Stay updated on industry developments and advancements in aircraft technology.
9. Provide exceptional customer service and address any technical concerns or inquiries from passengers.
10. Work closely with the flight operations team to ensure timely departures and arrivals.
11. Participate in training and development programs to enhance technical knowledge and skills.
12. Adhere to company policies and procedures at all times.
13. Maintain a clean and organized work environment.
14. Stay calm and composed in high-pressure situations such as emergencies or flight delays.
15. Continuously strive to improve processes and procedures to enhance the overall performance of JetBlue Airways.

According to JobzMall, the average salary range for a Technical Support Controller in Jamaica, Queens, NY, USA is between $50,000 to $70,000 per year. However, this can vary depending on factors such as the company, experience, and skills of the individual, and the specific job responsibilities. It is important to research and negotiate salary expectations with the employer during the hiring process.

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.