
Manager IT Software Engineering Cust Exp
Welcome to JetBlue Airways β the airline that is known for its exceptional customer experience and innovative technology solutions. We are currently seeking a highly skilled and passionate individual to join our team as the Manager of IT Software Engineering Cust Exp. In this role, you will be responsible for managing a team of software engineers and driving the development of cutting-edge technology solutions to enhance our customers' experience. If you are a strategic thinker, a strong leader, and have a deep understanding of software engineering principles, we encourage you to apply for this exciting opportunity.
- Lead and manage a team of software engineers to ensure timely and high-quality delivery of technology solutions that enhance the customer experience.
- Develop and implement a strategic plan for the software engineering team to align with the overall business goals and objectives of JetBlue Airways.
- Collaborate with cross-functional teams, including product management, design, and operations, to define and prioritize software engineering initiatives.
- Conduct regular performance evaluations and provide coaching and mentoring to team members to foster their professional growth and development.
- Stay up-to-date with emerging technologies and industry trends to drive innovation and continuous improvement within the software engineering team.
- Oversee the development and maintenance of software engineering standards, processes, and best practices to ensure high-quality and efficient delivery of technology solutions.
- Manage the budget and resource allocation for software engineering projects, ensuring alignment with business objectives and priorities.
- Communicate project status, risks, and issues to key stakeholders, including senior management, and provide recommendations for resolution.
- Develop and maintain strong relationships with external technology partners and vendors to leverage their expertise and resources for software engineering initiatives.
- Foster a collaborative and inclusive work environment that promotes teamwork, open communication, and knowledge sharing among team members.
Bachelor's Degree In Computer Science, Software Engineering, Or A Related Field.
Minimum Of 5 Years Of Experience In A Leadership Role Within Software Engineering Or It.
Strong Technical Background And Understanding Of Software Development Principles And Methodologies.
Excellent Communication And Interpersonal Skills, With The Ability To Collaborate Effectively With Cross-Functional Teams.
Proven Track Record Of Delivering Successful Software Projects On Time And Within Budget.
Software Development
Quality Assurance
Communication Skills
Project Management
Vendor Management
Problem Solving
Budget management
Team Building
Technical Leadership
Agile methodologies
Customer Experience
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Manager IT Software Engineering Cust Exp in Astoria, NY 11101, USA is $110,000 - $125,000 per year. However, this may vary depending on the specific company, level of experience, and other factors. It is recommended to research the specific company and their salary range for this position for a more accurate estimate.
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JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.

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