JetBlue Airways

Manager IT Software Engineering Cust Exp

JetBlue Airways

Astoria, NY 11101, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to JetBlue Airways – the airline that is known for its exceptional customer experience and innovative technology solutions. We are currently seeking a highly skilled and passionate individual to join our team as the Manager of IT Software Engineering Cust Exp. In this role, you will be responsible for managing a team of software engineers and driving the development of cutting-edge technology solutions to enhance our customers' experience. If you are a strategic thinker, a strong leader, and have a deep understanding of software engineering principles, we encourage you to apply for this exciting opportunity.

  1. Lead and manage a team of software engineers to ensure timely and high-quality delivery of technology solutions that enhance the customer experience.
  2. Develop and implement a strategic plan for the software engineering team to align with the overall business goals and objectives of JetBlue Airways.
  3. Collaborate with cross-functional teams, including product management, design, and operations, to define and prioritize software engineering initiatives.
  4. Conduct regular performance evaluations and provide coaching and mentoring to team members to foster their professional growth and development.
  5. Stay up-to-date with emerging technologies and industry trends to drive innovation and continuous improvement within the software engineering team.
  6. Oversee the development and maintenance of software engineering standards, processes, and best practices to ensure high-quality and efficient delivery of technology solutions.
  7. Manage the budget and resource allocation for software engineering projects, ensuring alignment with business objectives and priorities.
  8. Communicate project status, risks, and issues to key stakeholders, including senior management, and provide recommendations for resolution.
  9. Develop and maintain strong relationships with external technology partners and vendors to leverage their expertise and resources for software engineering initiatives.
  10. Foster a collaborative and inclusive work environment that promotes teamwork, open communication, and knowledge sharing among team members.
Where is this job?
This job is located at Astoria, NY 11101, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Software Engineering, Or A Related Field.

  • Minimum Of 5 Years Of Experience In A Leadership Role Within Software Engineering Or It.

  • Strong Technical Background And Understanding Of Software Development Principles And Methodologies.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate Effectively With Cross-Functional Teams.

  • Proven Track Record Of Delivering Successful Software Projects On Time And Within Budget.

Required Skills
  • Software Development

  • Quality Assurance

  • Communication Skills

  • Project Management

  • Vendor Management

  • Problem Solving

  • Budget management

  • Team Building

  • Technical Leadership

  • Agile methodologies

  • Customer Experience

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager IT Software Engineering Cust Exp in Astoria, NY 11101, USA is $110,000 - $125,000 per year. However, this may vary depending on the specific company, level of experience, and other factors. It is recommended to research the specific company and their salary range for this position for a more accurate estimate.

Additional Information
JetBlue Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source.Β 

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About JetBlue Airways

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.

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