Business Analyst IT Loyalty

Are you a highly analytical and strategic thinker with a passion for the airline industry? Do you thrive in a fast-paced and dynamic work environment? If so, JetBlue Airways is looking for a Business Analyst IT Loyalty to join our team! As a member of our IT department, you will play a critical role in the success of our loyalty program by analyzing data, identifying trends, and making strategic recommendations. We are seeking a candidate with a strong background in business analytics, a deep understanding of loyalty programs, and a drive to continuously innovate and improve. If you have a passion for using data to drive business decisions and are excited about the opportunity to shape the future of our loyalty program, we want to hear from you!

1. Conduct in-depth analysis of loyalty program data to identify trends, patterns, and opportunities for improvement.
2. Collaborate with cross-functional teams to gather and analyze data from various sources, including customer behavior, market trends, and industry benchmarks.
3. Develop and maintain dashboards and reports to track key performance metrics and communicate insights to stakeholders.
4. Proactively identify areas of improvement within the loyalty program and make strategic recommendations to enhance program effectiveness.
5. Monitor and analyze customer feedback and behavior to identify potential pain points and propose solutions.
6. Stay up-to-date on industry trends and best practices in loyalty programs to continuously improve and innovate our program.
7. Work closely with IT and other departments to implement new features and enhancements to the loyalty program.
8. Manage the testing and implementation of loyalty program initiatives, ensuring accuracy and efficiency.
9. Collaborate with marketing and sales teams to develop targeted campaigns and promotions based on data analysis.
10. Communicate complex findings and recommendations to non-technical stakeholders in a clear and concise manner.
11. Develop and maintain strong relationships with internal and external stakeholders to support the overall success of the loyalty program.
12. Identify and troubleshoot any technical issues related to the loyalty program and work with IT to resolve them in a timely manner.
13. Conduct regular reviews and audits of loyalty program data to ensure accuracy and integrity.
14. Contribute to the development of long-term strategies and goals for the loyalty program.
15. Continuously monitor and evaluate the effectiveness of the loyalty program and make adjustments as needed to achieve business objectives.

According to JobzMall, the average salary range for a Business Analyst IT Loyalty in New York, NY, USA is between $84,000 and $118,000 per year. This range can vary depending on factors such as experience, education, and the specific company and industry the individual works in.

JetBlue Airways Corporation, stylized as jetBlue, is a major American airline low cost passenger carrier, and the sixth largest in the United States by passengers carried.