Senior Floor Manager

Welcome to the fast-paced world of JD Sports, where we are always one step ahead in the game. As a Senior Floor Manager, you will play a crucial role in leading our team to success and ensuring our customers have an exceptional shopping experience. We are looking for a driven and experienced individual who is passionate about sports and fashion, and has a proven track record in managing a team. Are you ready to take your career to the next level and join our winning team?

1. Lead and manage a team of floor staff to ensure a high level of customer service and sales performance.
2. Create and maintain a positive and motivating work environment for the team.
3. Train and develop team members, providing ongoing coaching and feedback to improve performance and achieve targets.
4. Ensure all staff adhere to company policies, procedures, and standards at all times.
5. Oversee the day-to-day operations of the store, including stock management, visual merchandising, and inventory control.
6. Monitor and analyze sales data to identify trends and opportunities for improvement.
7. Collaborate with other department managers to develop strategies and initiatives to drive sales and achieve business objectives.
8. Ensure the store is always well-stocked, clean, and visually appealing to provide an exceptional shopping experience for customers.
9. Handle customer complaints and resolve any issues in a timely and professional manner.
10. Stay up-to-date with industry and market trends, and make recommendations for changes or improvements to enhance the customer experience and drive sales.
11. Conduct regular performance evaluations for team members and provide guidance for career development.
12. Set and monitor individual and team targets, and take proactive measures to achieve them.
13. Maintain a thorough understanding of all products, services, and promotions offered by the company.
14. Take responsibility for cash management and ensure all financial transactions are accurate and secure.
15. Communicate effectively with senior management and provide regular reports on store performance and any issues or concerns.

According to JobzMall, the average salary range for a Senior Floor Manager in New York, NY, USA is between $55,000 and $80,000 per year. This range may vary depending on the specific company, industry, and experience of the individual. Senior Floor Managers in New York City may also receive additional compensation such as bonuses, commission, and benefits.

JD Sports Fashion plc, more commonly known as JD Sports, JD or JD Group is a British sports-fashion retail company based in Bury, Greater Manchester, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. Pentland Group owns 55% of the company.