JD Sports

JD Supervisor

JD Sports

Philadelphia, PA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the exciting world of JD Sports! We are a leading retailer of sports and fashion wear, and we are seeking a dynamic and driven individual to join our team as a JD Supervisor. As a Supervisor, you will play a key role in leading and motivating a team to deliver exceptional customer service and achieve sales targets. To be successful in this role, you must have a passion for the JD brand, strong leadership skills, and a proven track record in driving results. If you are someone who thrives in a fast-paced and challenging environment, and have a love for all things sports and fashion, then we want to hear from you!

  1. Lead and motivate a team to deliver exceptional customer service and achieve sales targets.
  2. Create a positive and welcoming environment for customers and employees.
  3. Train and develop team members on company policies, procedures, and product knowledge.
  4. Monitor and analyze sales metrics to identify areas of improvement and develop action plans.
  5. Ensure proper merchandising and visual presentation of products according to company standards.
  6. Handle customer inquiries and complaints in a timely and professional manner.
  7. Ensure compliance with company policies and procedures, including loss prevention and inventory management.
  8. Conduct regular team meetings to communicate sales goals, promotions, and company updates.
  9. Foster a team culture of teamwork, collaboration, and continuous improvement.
  10. Provide regular performance feedback and coaching to team members to drive results.
  11. Assist in recruitment and training of new team members.
  12. Collaborate with other store supervisors and store management to achieve store goals and objectives.
  13. Maintain a thorough understanding of the JD brand, products, and industry trends.
  14. Stay updated on competitor activities and make recommendations to improve store performance.
  15. Adhere to all health and safety guidelines to ensure a safe working environment for employees and customers.
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Previous Supervisory Experience: A Qualified Jd Supervisor Should Have Prior Experience In A Supervisory Role, Preferably In A Retail Setting. This Experience Should Include Leading And Managing A Team, As Well As Handling Customer Service And Sales.

  • Strong Knowledge Of Jd Sports Products And Brands: As A Supervisor At Jd Sports, It Is Important To Have A Deep Understanding Of The Products And Brands Sold By The Company. This Includes Knowledge Of Current Trends And Styles, As Well As The Ability To Effectively Communicate This Information To Team Members And Customers.

  • Excellent Communication And Leadership Skills: A Key Aspect Of Being A Successful Jd Supervisor Is The Ability To Effectively Communicate With Team Members And Lead By Example. This Includes Being Able To Delegate Tasks, Provide Clear Instructions, And Handle Any Conflicts Or Issues That May Arise.

  • Exceptional Customer Service Skills: Jd Sports Prides Itself On Providing Excellent Customer Service, And As A Supervisor, It Is Important To Uphold This Standard. This Includes Dealing With Customer Complaints And Ensuring That All Customers Have A Positive Shopping Experience.

  • Strong Organizational And Time-Management Skills: With The Fast-Paced Nature Of Retail, A Jd Supervisor Must Be Able To Multitask And Prioritize Effectively. This Includes Managing Employee Schedules, Ensuring The Store Is Properly Stocked And Merchandised, And Handling Any Administrative Tasks As Needed.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Problem Solving

  • Organizational Skills

  • Leadership

  • Conflict Resolution

  • Analytical Thinking

  • Training and Development

  • Planning and Coordination

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a JD Supervisor in Philadelphia, PA, USA is between $94,000 and $116,000 per year. This range can vary depending on various factors such as the specific industry, company size, and level of experience. Additionally, bonuses and benefits may also impact the overall salary for this role.

Additional Information
JD Sports is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 22nd, 2024
Apply BeforeMay 10th, 2026
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About JD Sports

JD Sports Fashion plc, more commonly known as JD Sports, JD or JD Group is a British sports-fashion retail company based in Bury, Greater Manchester, England. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. Pentland Group owns 55% of the company.

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