JCPenney

Seasonal Operations Associate

JCPenney

Richmond, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a dynamic and fast-paced role this holiday season? Look no further than JCPenney's Seasonal Operations Associate position! We are seeking motivated individuals who are passionate about customer service and have a strong attention to detail. As a Seasonal Operations Associate, you will play a crucial role in ensuring our store runs smoothly and efficiently during our busiest time of the year. Join our team and be a part of creating a magical shopping experience for our customers.

  1. Provide exceptional customer service to all JCPenney customers during the busy holiday season.
  2. Maintain a high level of product knowledge in order to assist customers with their purchases.
  3. Assist with stocking and organizing merchandise on the sales floor to ensure a visually appealing and inviting shopping environment.
  4. Operate cash registers and process customer transactions accurately and efficiently.
  5. Collaborate with team members to ensure all tasks are completed in a timely manner.
  6. Keep the store clean and organized, including restocking and straightening merchandise as needed.
  7. Follow all safety and security procedures to protect company assets and minimize loss.
  8. Communicate effectively with customers, team members, and management to resolve any issues or concerns.
  9. Ability to multitask and prioritize tasks in a fast-paced environment.
  10. Maintain a positive and professional attitude while representing the JCPenney brand.
  11. Assist with fulfilling online orders and processing returns or exchanges.
  12. Attend and actively participate in team meetings and training sessions.
  13. Adhere to all company policies and procedures.
  14. Willingness to work flexible hours, including nights, weekends, and holidays.
  15. Be a team player and support other departments as needed.
  16. Embrace and promote a culture of diversity and inclusion within the workplace.
  17. Continuously strive to meet and exceed sales goals.
  18. Take initiative to suggest and implement process improvements.
  19. Ability to handle and resolve customer complaints or issues in a professional and timely manner.
  20. Maintain a high level of energy and enthusiasm to create a magical shopping experience for our customers.
Where is this job?
This job is located at Richmond, KY, USA
Job Qualifications
  • Knowledge Of Retail Operations: A Seasonal Operations Associate At Jcpenney Should Have A Strong Understanding Of Retail Operations, Including Inventory Management, Customer Service, And Store Layout.

  • Communication Skills: This Role Requires Effective Communication With Both Customers And Team Members. A Candidate Should Be Able To Communicate Clearly And Professionally In Person, Over The Phone, And Through Written Communication.

  • Organizational Skills: As A Seasonal Operations Associate, The Ability To Multitask And Stay Organized Is Crucial. This Includes Managing Priorities, Maintaining A Clean And Orderly Work Environment, And Tracking Inventory And Sales.

  • Physical Stamina: This Job May Involve Standing For Long Periods Of Time, Lifting And Moving Heavy Merchandise, And Working In A Fast-Paced Environment. Candidates Should Be Physically Able To Handle The Demands Of The Job.

  • Team Player Mentality: The Ability To Work Well With Others Is Essential For A Seasonal Operations Associate At Jcpenney. This Role Requires Collaborating With Team Members From Different Departments And Helping Out In Various Areas Of The Store As Needed. A Positive Attitude And Willingness To Help Others Is Important.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Adaptability

  • Retail experience

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Seasonal Operations Associate in Richmond, KY, USA is $10-$13 per hour. However, this can vary depending on factors such as the specific company, the individual's experience and qualifications, and the responsibilities and duties of the role.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 27th, 2025
Apply BeforeMay 4th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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