Salon Receptionist
Welcome to JCPenney, where we believe in the power of beauty and self-care. We are currently seeking a friendly and organized Salon Receptionist to join our team and assist our valued guests with their appointments and inquiries. As the first point of contact for our salon, you will have the opportunity to make a lasting impression on our customers as you help them look and feel their best. If you have a passion for customer service and a love for the beauty industry, we want to hear from you!
- Greet and welcome guests to the salon in a friendly and professional manner.
- Answer phone calls and schedule appointments for salon services.
- Assist guests with any inquiries or concerns they may have, providing exceptional customer service.
- Maintain a clean and organized reception area, ensuring a welcoming atmosphere for guests.
- Process payments and maintain accurate records of all transactions.
- Communicate with salon staff to ensure timely and efficient service for guests.
- Keep track of inventory and order supplies as needed.
- Stay up-to-date on salon services, promotions, and products to effectively assist guests.
- Handle any guest complaints or issues, escalating to management when necessary.
- Uphold JCPenney's standards for beauty and self-care, promoting a positive and inclusive environment for all guests.
- Attend training and development programs to continuously improve customer service skills.
- Work collaboratively with the salon team to meet and exceed sales goals.
- Adhere to company policies and procedures, including safety and hygiene standards.
- Perform other duties as assigned by salon management.
Excellent Communication Skills: A Salon Receptionist At Jcpenney Should Possess Exceptional Communication Skills To Effectively Interact With Clients, Stylists, And Other Staff Members. This Includes Being Able To Listen Attentively, Speak Clearly, And Convey Information Accurately.
Customer Service Experience: Prior Experience In A Customer-Facing Role Is Highly Desirable For A Salon Receptionist At Jcpenney. This Will Demonstrate The Ability To Handle Inquiries, Complaints, And Other Customer Interactions In A Professional And Friendly Manner.
Organizational Skills: As A Salon Receptionist, You Will Be Responsible For Managing Appointments, Maintaining Client Records, And Handling Various Administrative Tasks. Strong Organizational Skills Are Essential To Ensure Smooth And Efficient Operations.
Knowledge Of Salon Services: While Not Mandatory, Having A Basic Understanding Of Salon Services And Products Can Be Beneficial In This Role. This Will Help You Provide Accurate Information To Clients, Make Appropriate Recommendations, And Assist With Product Sales.
Computer Literacy: Proficiency In Using Computer Programs Such As Microsoft Office And Appointment Scheduling Software Is Important For A Salon Receptionist At Jcpenney. This Will Allow You To Manage Client Records, Track Inventory, And Perform Other Tasks Efficiently.
Communication
Time Management
Product knowledge
Multitasking
customer service
Cash Handling
Teamwork
Organization
appointment scheduling
Sales skills
Problem-Solving
Retail Knowledge
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Salon Receptionist in Lancaster, OH 43130, USA is $20,000 to $30,000 per year. However, this can vary depending on the specific salon and their pay structure. Some salons may offer hourly pay, while others may offer commission or a combination of both. It is always best to inquire about the specific pay structure during the interview process.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.
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