Salon Receptionist

Welcome to JCPenney! We are currently seeking a friendly and dynamic individual to join our team as a Salon Receptionist. As the first point of contact for our clients, we are looking for someone who is passionate about providing exceptional customer service and creating a positive and welcoming atmosphere. If you have a passion for the beauty industry and possess excellent communication and organizational skills, we want to hear from you! Keep reading to learn more about the qualifications and responsibilities for this exciting role at JCPenney.

1. Greet and welcome clients as they enter the salon, providing a warm and friendly atmosphere.
2. Serve as the first point of contact for clients, answering phone calls, scheduling appointments, and responding to inquiries.
3. Provide exceptional customer service by addressing clients' needs and concerns in a timely and professional manner.
4. Maintain a clean and organized front desk area, ensuring that all salon supplies and retail products are well-stocked and displayed.
5. Manage the salon's appointment system, including booking, confirming, and rescheduling appointments as needed.
6. Collaborate with stylists to ensure smooth and efficient operations, including managing their schedules and communicating any changes or updates to clients.
7. Process payments and handle cash transactions accurately and efficiently.
8. Keep track of inventory and order supplies as needed.
9. Assist with opening and closing procedures, including ensuring all equipment is properly sanitized and ready for use.
10. Actively promote and upsell salon services and retail products to clients.
11. Stay updated on current salon promotions and inform clients of any special offers or discounts.
12. Maintain a high level of knowledge about the salon's services, products, and policies to provide accurate information to clients.
13. Handle and resolve any client complaints or issues promptly and professionally.
14. Attend staff meetings and training sessions to stay informed about new products and techniques.
15. Uphold the salon's standards and regulations, including maintaining client confidentiality and adhering to safety and hygiene protocols.

According to JobzMall, the average salary range for a Salon Receptionist in Flagstaff, AZ, USA is between $25,000 and $35,000 per year. This can vary depending on factors such as experience, location, and the specific salon or spa. Some receptionists may also receive additional benefits such as commission or tips.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.