Salon Receptionist

Welcome to JCPenney, where our mission is to make every customer feel confident, stylish, and beautiful. Our salon is a vital part of this mission, and we are currently seeking a friendly and organized individual to join our team as a Salon Receptionist. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and ensuring a seamless salon experience. If you have a passion for the beauty industry, excellent communication skills, and the ability to multitask in a fast-paced environment, we would love to hear from you!

1. Greet and welcome clients as they enter the salon, creating a warm and inviting atmosphere.
2. Answer phone calls and schedule appointments for salon services, utilizing the salon's booking system.
3. Maintain a clean and organized front desk area, including keeping track of inventory and restocking supplies as needed.
4. Communicate effectively with clients, stylists, and other salon staff to ensure a smooth and efficient flow of appointments.
5. Provide knowledgeable and helpful information regarding salon services, pricing, and promotions to clients.
6. Handle client inquiries and complaints in a professional and timely manner, escalating to management when necessary.
7. Process payments for salon services and retail purchases, ensuring accuracy and confidentiality.
8. Assist stylists with various tasks, such as escorting clients to styling stations and helping with shampooing and blow-drying.
9. Adhere to all salon policies and procedures, including maintaining client confidentiality and upholding the salon's code of conduct.
10. Continuously strive to improve customer service and satisfaction, seeking feedback from clients and implementing suggestions.
11. Stay up-to-date on current salon promotions, products, and services to effectively promote and upsell to clients.
12. Work collaboratively with other salon staff to ensure a positive and cohesive team environment.
13. Attend and actively participate in trainings and meetings as required by management.
14. Maintain a professional and friendly demeanor at all times, representing the salon's brand and values.
15. Perform other duties as assigned by salon management.

According to JobzMall, the average salary range for a Salon Receptionist in Sacramento, CA, USA is between $26,000 and $34,000 per year. This range can vary depending on factors such as experience, location, and specific job duties.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.