JCPenney

Salon Receptionist

JCPenney

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney Salon, where beauty meets exceptional customer service. We are currently seeking a friendly and professional Salon Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in creating a positive and welcoming atmosphere in our salon. If you have a passion for the beauty industry, excellent communication skills, and a strong attention to detail, we invite you to apply for this exciting opportunity.

  1. Greeting and welcoming clients as they enter the salon.
  2. Maintaining a positive and friendly attitude at all times.
  3. Managing the salon's phone and email communications, responding promptly and professionally to inquiries and scheduling appointments.
  4. Providing detailed information to clients about salon services, products, and promotions.
  5. Ensuring the reception area and waiting area are clean and organized.
  6. Checking in clients upon arrival and directing them to the appropriate stylist.
  7. Handling cash and credit card transactions accurately and efficiently.
  8. Managing the salon's appointment book and making changes as needed.
  9. Assisting stylists with various tasks, such as gathering supplies or checking clients in and out.
  10. Maintaining client records and updating them as necessary.
  11. Handling client complaints or concerns in a calm and professional manner.
  12. Collaborating with salon staff to ensure a smooth and efficient operation.
  13. Staying up-to-date on salon services, products, and promotions to effectively communicate with clients.
  14. Following all salon policies and procedures, including those related to safety and sanitation.
  15. Upholding the company's image and brand by providing exceptional customer service.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Excellent Customer Service Skills: A Salon Receptionist At Jcpenney Should Possess Excellent Customer Service Skills To Ensure A Positive And Welcoming Experience For Clients.

  • Strong Communication Skills: The Ability To Effectively Communicate With Clients, Stylists, And Other Team Members Is Essential For A Salon Receptionist At Jcpenney.

  • Organizational Skills: As A Salon Receptionist, One Must Be Able To Handle Multiple Tasks And Appointments, While Maintaining A Neat And Organized Reception Area.

  • Knowledge Of Salon Services: Understanding The Various Salon Services Offered At Jcpenney Is Important To Assist Clients With Their Appointments And Inquiries.

  • Proficiency In Point Of Sale Systems: A Salon Receptionist Should Be Comfortable Using A Pos System To Ring Up Purchases, Process Payments, And Manage Inventory For Salon Products.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Teamwork

  • Organization

  • appointment scheduling

  • Problem-Solving

  • Phone Etiquette

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • flexibility

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salon Receptionist in Chicago, IL, USA is between $23,000 and $35,000 per year. This range may vary depending on the specific salon, the receptionist's experience and qualifications, and any additional benefits or bonuses offered by the employer. Some high-end or luxury salons may offer higher salaries for experienced receptionists.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 4th, 2024
Apply BeforeAugust 19th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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