JCPenney

Salon Receptionist

JCPenney

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we strive to provide our customers with exceptional service and quality products. As a Salon Receptionist, you will play a crucial role in ensuring our salon runs smoothly and efficiently. We are seeking a reliable and friendly individual with a passion for customer service to join our team. If you have excellent communication skills, a positive attitude, and a keen eye for detail, we want to hear from you. Join us in creating a welcoming and enjoyable experience for our valued clients.

  1. Greet and welcome clients as they enter the salon in a friendly and professional manner.
  2. Manage the salon's phone system, answering calls and scheduling appointments.
  3. Maintain a clean and organized front desk area, including restocking supplies and keeping the waiting area tidy.
  4. Check clients in for their appointments and notify stylists of their arrival.
  5. Communicate with stylists to ensure their schedules are running smoothly and efficiently.
  6. Handle cash and credit card transactions accurately and efficiently.
  7. Maintain knowledge of salon services, products, and promotions to effectively answer client inquiries.
  8. Offer exceptional customer service by addressing client concerns and resolving issues in a timely and professional manner.
  9. Proactively communicate with clients to confirm appointments and follow up on any missed appointments.
  10. Collaborate with other salon staff to ensure a seamless experience for clients.
  11. Adhere to company policies and procedures, including maintaining client confidentiality.
  12. Attend training and development sessions to continuously improve customer service skills.
  13. Perform general administrative duties such as filing, data entry, and maintaining records.
  14. Maintain a positive and upbeat attitude to create a welcoming and enjoyable experience for all clients.
  15. Continuously strive to exceed customer expectations and contribute to overall salon success.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Salon Receptionist At Jcpenney Should Possess Strong Communication And Interpersonal Skills To Effectively Interact With Clients And Provide Them With A Positive Experience.

  • Organizational Skills: The Job Requires Managing Appointments, Scheduling Services, And Maintaining Salon Records. Therefore, The Ideal Candidate Should Be Highly Organized And Detail-Oriented.

  • Knowledge Of Salon Services And Products: Having A Good Understanding Of Salon Services And Products Offered By Jcpenney Is Essential To Assist Clients With Their Inquiries And Recommend Suitable Services Or Products.

  • Computer Proficiency: The Salon Receptionist Will Be Responsible For Managing The Salon's Computer System, Including Booking Appointments, Processing Payments, And Updating Client Information. Therefore, Proficiency In Using Computer Systems And Software Is A Must.

  • Multitasking Abilities: The Salon Can Get Busy At Times, And The Receptionist Must Be Able To Handle Multiple Tasks Simultaneously While Maintaining A Professional And Friendly Demeanor. The Ability To Prioritize Tasks And Work Efficiently Under Pressure Is Crucial For This Role.

Required Skills
  • Time Management

  • Product knowledge

  • Organizational Skills

  • customer service

  • Cash Handling

  • Computer proficiency

  • Sales Support

  • appointment scheduling

  • Problem-Solving

  • Multi-tasking

  • Phone Etiquette

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salon Receptionist in San Antonio, TX, USA is between $23,000 and $34,000 per year. This range can vary based on factors such as experience, location, and type of salon. Some salons may also offer additional benefits such as commissions or tips, which can increase the overall salary for a Salon Receptionist.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 3rd, 2024
Apply BeforeMay 22nd, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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