JCPenney

Salon Manager

JCPenney

Pleasanton, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we believe in the power of beauty to inspire confidence and empower our customers. As the Salon Manager, you will be an integral part of our team, leading and motivating our talented stylists to provide exceptional salon services to our valued clients. We are seeking a passionate and experienced individual with a strong background in salon operations and customer service. If you have a keen eye for detail, exceptional leadership skills, and a deep love for the beauty industry, we want you to join our JCPenney family.

  1. Lead and manage a team of talented stylists to provide exceptional salon services to clients.
  2. Ensure that all salon operations run smoothly and efficiently, including scheduling, inventory management, and maintenance.
  3. Create a welcoming and inclusive environment for both employees and customers.
  4. Motivate and inspire team members to reach individual and salon-wide goals.
  5. Train and develop stylists to improve their skills and provide excellent customer service.
  6. Monitor and maintain high standards of cleanliness and sanitation in the salon.
  7. Build and maintain strong relationships with clients to ensure their satisfaction and loyalty.
  8. Stay up-to-date with industry trends and implement them in the salon to enhance services and offerings.
  9. Manage and track salon expenses, revenues, and profitability.
  10. Collaborate with other departments within the store to promote and drive business to the salon.
  11. Act as a liaison between stylists and upper management, providing feedback and suggestions for improvement.
  12. Handle any customer complaints or concerns in a timely and professional manner.
  13. Create and execute marketing strategies to attract new clients and retain existing ones.
  14. Ensure compliance with company policies and procedures.
  15. Continuously seek opportunities for growth and improvement within the salon.
Where is this job?
This job is located at Pleasanton, CA, USA
Job Qualifications
  • Extensive Salon Industry Experience: A Successful Candidate For The Salon Manager Position At Jcpenney Should Have A Minimum Of 5 Years Of Experience Working In A Salon Environment, With A Strong Understanding Of Salon Operations And Management.

  • Leadership And Management Skills: The Salon Manager Must Have Proven Leadership Abilities And Be Able To Effectively Manage A Team Of Stylists And Support Staff. This Includes Providing Guidance, Setting Goals, And Resolving Conflicts In A Professional Manner.

  • Sales And Marketing Experience: Jcpenney Is A Retail Company, And The Salon Manager Should Have A Background In Sales And Marketing To Help Drive Business And Meet Revenue Targets. This Includes Developing And Implementing Promotional Strategies, Tracking Sales Performance, And Identifying Areas For Improvement.

  • Excellent Customer Service Skills: The Salon Manager Is Responsible For Ensuring That Every Customer Has A Positive Experience In The Salon. This Requires Strong Communication And Interpersonal Skills, As Well As The Ability To Handle Difficult Situations With Tact And Diplomacy.

  • Knowledge Of Salon Industry Regulations: The Salon Manager Should Have A Thorough Understanding Of State And Local Regulations Related To Salons, Including Safety And Sanitation Standards. They Should Also Be Familiar With Industry Trends And Best Practices To Ensure The Salon Is Operating At A High Level Of Quality.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Budget management

  • Inventory Control

  • customer service

  • Team Building

  • Sales Analysis

  • Staff management

  • retail operations

  • Marketing Strategies

  • Salon Safety

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salon Manager in Pleasanton, CA, USA is between $38,000 and $50,000 per year. However, this can vary depending on factors such as experience, education, skills, and the specific salon or spa. Additionally, salaries may also include bonuses, commissions, and tips. It is important to research the specific salon and its compensation structure to get a more accurate estimate.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeOctober 17th, 2025
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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