Sales Floor Supervisor

Welcome to JCPenney - a leading retail destination known for quality products, exceptional customer service, and a dynamic work culture. We are currently seeking a motivated and experienced Sales Floor Supervisor to join our team and help us continue to deliver an outstanding shopping experience to our valued customers. As a Sales Floor Supervisor, you will play a crucial role in driving sales, coaching and developing team members, and maintaining the overall operations of the sales floor. If you have a passion for retail and a proven track record in leadership, we invite you to apply for this exciting opportunity. Join us and be a part of a team that is committed to excellence.

1. Oversee the daily operations of the sales floor and ensure that all tasks are completed efficiently and effectively.
2. Create and maintain a positive and welcoming shopping environment for customers.
3. Train and develop sales associates on company policies, procedures, and product knowledge.
4. Monitor and analyze sales performance to identify areas of improvement and implement strategies to increase sales.
5. Provide exceptional customer service by addressing and resolving any customer concerns or complaints.
6. Lead by example and motivate team members to achieve individual and team sales goals.
7. Monitor inventory levels and ensure merchandise is stocked and displayed according to company standards.
8. Conduct regular meetings with team members to communicate sales goals, company updates, and provide feedback for improvement.
9. Collaborate with other members of management to develop and implement sales strategies and promotions.
10. Ensure compliance with company policies and procedures, including safety and security protocols.
11. Assist in the hiring and training of new sales floor team members.
12. Monitor and manage employee schedules to ensure adequate coverage and productivity.
13. Maintain a high level of product knowledge and stay informed about industry trends and competitor activities.
14. Communicate with upper management about sales performance, customer feedback, and operational issues.
15. Foster a positive and inclusive work culture by promoting teamwork, open communication, and recognition of achievements.

According to JobzMall, the average salary range for a Sales Floor Supervisor in Calumet City, IL, USA is between $40,000 and $50,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.