JCPenney

Sales Floor Supervisor

JCPenney

Houston, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced and motivated Sales Floor Supervisor to join our team at JCPenney! The ideal candidate will have a positive attitude, strong leadership skills, and a passion for providing quality customer service. The Sales Floor Supervisor will oversee the sales floor, ensuring that the team provides an exceptional shopping experience for all customers. The successful candidate should have a minimum of 2 years of sales and management experience, preferably in a retail environment. They should also possess excellent communication and interpersonal skills, have the ability to work in a fast-paced environment, and be highly organized. We are looking for someone who is driven to succeed and can motivate and inspire a team. If this sounds like you, we want to hear from you!

Responsibilities:

  1. Supervise the sales floor team and ensure a quality customer service experience.
  2. Monitor daily sales activities to ensure targets are met.
  3. Provide sales support and advice to team members.
  4. Train and develop staff to ensure they are working to their full potential.
  5. Resolve customer complaints and inquiries in a professional and timely manner.
  6. Monitor stock levels and ensure shelves are adequately stocked.
  7. Develop strategies to increase sales and customer satisfaction.
  8. Implement store policies and procedures.
  9. Monitor team performance and provide feedback and coaching.
  10. Monitor store security and ensure that health and safety regulations are adhered to.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Excellent Interpersonal And Communication Skills

  • Ability To Work In A Fast Paced Environment

  • Strong Leadership Skills

  • Proven Success In Sales And Customer Service

  • Ability To Motivate And Train Staff

  • Able To Solve Customer Service And Sales Issues Quickly And Efficiently

  • Knowledge Of Relevant Store Policies And Procedures

  • Knowledge Of Cash Handling And Security Procedures

Required Skills
  • Training

  • Planning

  • Communication

  • Sales

  • Inventory

  • Retail

  • Scheduling

  • Forecasting

  • Leadership

  • customer service

  • Merchandising

  • Teamwork

  • Organization

  • Motivation

  • Problem-Solving

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Sales Floor Supervisor in Houston, TX, USA is between $33,000 and $48,000 per year. The salary range will vary depending on the employer, experience level, and other factors.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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