JCPenney

Sales Floor Supervisor

JCPenney

Denver, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for sales and customer service? Do you thrive in a fast-paced retail environment? If so, we have an exciting opportunity for you to join our team as a Sales Floor Supervisor at JCPenney. Our ideal candidate is a dynamic and results-driven individual who can effectively motivate and guide a team to achieve sales goals while providing exceptional service to our valued customers. If you possess strong communication and organizational skills, have a keen eye for detail, and a proven track record in retail sales, we encourage you to apply for this position. Come be a part of our team and help us continue to deliver the best shopping experience for our customers.

  • Lead and motivate a team of sales associates to achieve sales goals and provide exceptional customer service
  • Create and maintain a positive and productive work environment for the sales team
  • Train and develop sales associates on product knowledge, customer service skills, and sales techniques
  • Monitor and analyze sales data to identify areas for improvement and implement strategies to increase sales
  • Ensure proper merchandising and inventory management on the sales floor
  • Handle customer inquiries and complaints in a professional and timely manner
  • Collaborate with other departments to ensure seamless operations and customer satisfaction
  • Conduct performance evaluations and provide feedback and coaching to sales associates
  • Maintain a thorough understanding of company policies, procedures, and standards
  • Keep up-to-date with industry trends and competitor activities
  • Adhere to all safety and security protocols to ensure a safe shopping environment for customers and employees.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Strong Leadership Skills: A Sales Floor Supervisor At Jcpenney Should Have The Ability To Effectively Manage And Motivate A Team Of Sales Associates To Achieve Sales Targets And Provide Excellent Customer Service.

  • Retail Experience: Candidates Should Have A Minimum Of 2-3 Years Of Experience In The Retail Industry, Preferably In A Supervisory Role. This Experience Should Include Knowledge Of Sales Techniques, Inventory Management, And Customer Service Strategies.

  • Excellent Communication Skills: The Ability To Communicate Clearly And Effectively With Both Team Members And Customers Is Crucial For A Sales Floor Supervisor. This Includes Providing Feedback, Resolving Conflicts, And Delivering Information In A Professional And Positive Manner.

  • Organizational Skills: Jcpenney's Sales Floor Can Be Fast-Paced And Hectic, So A Sales Floor Supervisor Should Be Able To Multitask And Prioritize Tasks To Ensure The Smooth Operation Of The Department. This Includes Managing Inventory Levels, Scheduling Staff, And Overseeing Product Displays.

  • Customer-Focused Mindset: Jcpenney Is Known For Its Commitment To Providing An Exceptional Shopping Experience For Its Customers. A Sales Floor Supervisor Should Have A Strong Customer Service Orientation, With The Ability To Handle Customer Complaints And Ensure That Their Needs Are Met.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Coaching

  • Team Management

  • Product knowledge

  • Leadership

  • customer service

  • Visual merchandising

  • Problem-Solving

  • Adaptability

  • Sales Strategy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sales Floor Supervisor in Denver, CO, USA is typically between $38,000 and $55,000 per year. However, this can vary depending on factors such as experience, industry, and company size.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 22nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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