Sales Floor Supervisor

Are you a natural leader with a passion for driving sales and providing exceptional customer service? Do you thrive in a fast-paced retail environment? JCPenney is seeking a dynamic Sales Floor Supervisor to join our team and help us achieve our sales goals while delivering an outstanding shopping experience to our customers. As a Sales Floor Supervisor, you will play a crucial role in managing and motivating our sales associates to meet and exceed their targets. We are looking for someone with excellent communication skills, strong leadership abilities, and a proven track record of sales success. If you are a results-driven individual with a customer-centric mindset, we want to hear from you!

1. Oversee and manage the sales floor operations, ensuring all sales associates are following company policies and procedures.
2. Monitor and track sales performance, identifying areas for improvement and implementing strategies to increase sales.
3. Train, mentor, and motivate sales associates to achieve individual and team sales goals.
4. Provide exceptional customer service by assisting customers with their inquiries, resolving any issues, and ensuring a positive shopping experience.
5. Create and maintain a visually appealing and organized sales floor to enhance the customer experience.
6. Collaborate with other supervisors and management to develop and implement sales strategies and promotions.
7. Conduct regular meetings with sales associates to communicate sales goals, expectations, and provide feedback.
8. Handle escalated customer complaints and find solutions to ensure customer satisfaction.
9. Monitor inventory levels and work with the merchandising team to ensure products are adequately stocked on the sales floor.
10. Maintain a safe and clean work environment by enforcing safety and security procedures.
11. Communicate effectively with team members, peers, and management to ensure efficient and effective operations.
12. Keep up to date with industry trends, competitors, and customer preferences to make informed decisions and drive sales.
13. Work closely with the store manager to achieve overall store goals and objectives.
14. Perform any other duties or tasks assigned by the store manager.

According to JobzMall, the average salary range for a Sales Floor Supervisor in Amherst, NY, USA is between $35,000 and $45,000 per year. This may vary depending on factors such as the size and type of the company, the level of experience and education of the supervisor, and the overall performance of the company.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.