As a Sales Floor Supervisor at JCPenney, you are a key part of the store team and will be responsible for overseeing and leading the sales floor staff. The ideal candidate will be an experienced, organized, and customer-service-oriented professional with a passion for motivating and inspiring employees. The successful candidate must have at least 2 years of supervisory experience in a retail setting, as well as a high school diploma or equivalent. The ability to communicate effectively and foster a positive work environment is also essential. Additionally, the successful candidate must possess exemplary problem-solving abilities and a proven track record of success in a retail environment. If you have the qualifications and experience necessary for this position and are looking for an exciting and rewarding career opportunity, we invite you to apply for the Sales Floor Supervisor position at JCPenney.
Responsibilities:
- Provide leadership and direction to sales floor staff, ensuring that all customer service and sales goals are met.
- Train, motivate, and coach sales floor staff to reach their maximum potential.
- Monitor employee performance, provide feedback, and take corrective action when necessary.
- Ensure that the sales floor is kept organized and free of clutter.
- Establish and maintain excellent customer service standards.
- Monitor sales floor activities and resolve customer service or employee issues.
- Develop and implement strategies for improving sales and profitability.
- Monitor inventory levels and order additional merchandise as needed.
- Maintain accurate records and files related to sales floor operations.
- Maintain an up-to-date knowledge of store products and services.
Excellent Customer Service Skills
Computer Literacy
Ability To Multitask
Knowledge Of Jcpenney Products
Good Problem-Solving Skills
Ability To Motivate A Team
Ability To Handle Customer Complaints
Good Decision-Making Skills
Training
Communication
Scheduling
Leadership
Merchandising
Listening
Hiring
Organization
Assisting
Motivation
Monitoring
Analyzing
Selling
Resolving
Displaying
Communication
Negotiation
Problem Solving
Time management
creativity
self-motivation
Critical thinking
Adaptability
Empathy
Team Working
According to JobzMall, the average salary range for a Sales Floor Supervisor in St. Louis, MO, USA is $33,000 to $45,000 per year. This range is based on the salaries reported by employers for Sales Floor Supervisors in the St. Louis area.
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JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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