JCPenney

Sales Floor Associate

JCPenney

Pineville, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people person with a passion for sales and customer service? Are you looking for a dynamic and fast-paced work environment where you can showcase your skills? If so, then we have the perfect opportunity for you! JCPenney is seeking a Sales Floor Associate to join our team and help us provide an exceptional shopping experience for our customers. As a Sales Floor Associate, you will have the opportunity to interact with customers, showcase our products, and contribute to the overall success of our store. We are looking for individuals who are outgoing, driven, and possess excellent communication skills. If this sounds like you, read on to learn more about the qualifications and responsibilities of this exciting role.

  1. Greet and engage customers in a friendly and welcoming manner.
  2. Provide excellent customer service by addressing and resolving any concerns or questions.
  3. Utilize product knowledge to assist customers in finding the right merchandise.
  4. Meet and exceed sales goals by actively promoting and selling products to customers.
  5. Maintain a clean and organized sales floor, ensuring merchandise is properly displayed and stocked.
  6. Process transactions accurately and efficiently using the store's point of sale system.
  7. Collaborate with team members to ensure a positive and cohesive work environment.
  8. Continuously learn about new products and promotions to effectively communicate with customers.
  9. Actively participate in training and development opportunities to improve sales and customer service skills.
  10. Uphold company policies and procedures, including but not limited to, loss prevention and safety standards.
  11. Assist with inventory management and restocking of merchandise.
  12. Proactively seek out and resolve any customer issues or complaints.
  13. Maintain a professional and courteous demeanor at all times.
  14. Attend and actively participate in team meetings and store events.
  15. Contribute to the overall success of the store by meeting and exceeding individual sales goals and supporting team goals.
Where is this job?
This job is located at Pineville, NC, USA
Job Qualifications
  • Excellent Customer Service Skills: Sales Floor Associates Must Have Strong Communication And Interpersonal Skills To Assist Customers And Provide A Positive Shopping Experience.

  • Knowledge Of Merchandise And Trends: A Sales Floor Associate Must Be Knowledgeable About The Products Sold At Jcpenney And Stay Up-To-Date On Current Fashion Trends To Assist Customers In Making Informed Purchases.

  • Ability To Work In A Fast-Paced Environment: This Position Often Involves Working On A Busy Sales Floor With Multiple Customers At Once, So The Ability To Work Efficiently And Multitask Is Important.

  • Sales Experience: While Not Always Required, Previous Experience In Sales Or Retail Can Be Beneficial For A Sales Floor Associate Position At Jcpenney.

  • Flexibility And Adaptability: Sales Floor Associates Must Be Able To Adapt To Changing Situations And Schedules, As Well As Handle Unexpected Challenges That May Arise During A Shift.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Pineville, NC, USA is between $9.00 - $13.00 per hour. This may vary depending on factors such as experience, education, and the specific company or industry the associate is working in. Some companies may also offer additional benefits or commission opportunities for sales floor associates.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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