JCPenney

Sales Floor Associate

JCPenney

Roseville, MI 48066, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to JCPenney, where we strive to provide our customers with an exceptional shopping experience. We are currently seeking a Sales Floor Associate to join our team and assist in delivering top-notch customer service. As a Sales Floor Associate, you will play a vital role in helping customers find the perfect products and ensuring they leave our store satisfied. If you are passionate about retail, have a positive attitude, and enjoy working in a fast-paced environment, we would love to have you on our team. Here are the qualifications we are looking for in our ideal candidate.

  1. Greet and welcome customers as they enter the store with a friendly and positive attitude.
  2. Assist customers in finding products and provide recommendations based on their needs and preferences.
  3. Ensure the sales floor is well-maintained, organized, and visually appealing to enhance the overall shopping experience.
  4. Process transactions accurately and efficiently using the store's point-of-sale system.
  5. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  6. Stay up-to-date on current promotions, sales, and company policies to effectively communicate them to customers.
  7. Collaborate with team members to achieve sales goals and provide excellent customer service.
  8. Continuously develop product knowledge to better assist customers and increase personal sales.
  9. Maintain a clean and safe work environment by following company safety protocols.
  10. Uphold company standards of professionalism, integrity, and customer service at all times.
  11. Attend training sessions and meetings to improve job knowledge and skills.
  12. Assist with inventory management and restocking products on the sales floor.
  13. Flexibility to work varying shifts, including weekends and holidays, as needed.
  14. Perform other duties as assigned by management.
Where is this job?
This job is located at Roseville, MI 48066, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills

  • High School Diploma Or Equivalent Education

  • Ability To Work In A Fast-Paced Environment And Handle Multiple Tasks Simultaneously

  • Prior Experience In Customer Service Or Sales

  • Knowledge Of Retail Operations And Merchandise Handling Procedures

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Attention

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Floor Associate in Roseville, MI 48066, USA is $8.50 - $14.00 per hour. However, this can vary depending on factors such as experience, skills, and employer. Some employers may offer hourly wages, while others may offer a base salary plus commission. It is important to research the specific job and company to get a more accurate salary estimate.

Additional Information
JCPenney is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2025
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About JCPenney

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.

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