Sales Floor Associate

Welcome to JCPenney, where every day is an opportunity to connect with our customers and make a positive impact in their lives. We are currently seeking a dynamic and customer-centric Sales Floor Associate to join our team and help us create a memorable shopping experience for our guests. If you have a passion for retail, a strong work ethic, and a desire to grow within a company that values its employees, we want to hear from you! As a Sales Floor Associate, you will have the opportunity to build relationships with our customers, showcase our diverse product offerings, and contribute to the overall success of our store. Join us in providing exceptional service and style to our community.

1. Greet and welcome customers as they enter the store, creating a positive and inviting atmosphere.
2. Assist customers in finding and selecting products, providing knowledgeable and friendly service.
3. Build and maintain relationships with customers, ensuring a personalized and enjoyable shopping experience.
4. Process sales transactions accurately and efficiently, utilizing store systems and procedures.
5. Maintain a clean and organized sales floor, ensuring products are properly displayed and restocked.
6. Proactively engage with customers to promote sales, specials, and promotions.
7. Continuously educate oneself on products and services offered by the store to better assist customers.
8. Collaborate with team members to achieve sales goals and provide a seamless customer experience.
9. Handle customer inquiries and complaints, resolving any issues in a timely and professional manner.
10. Uphold company policies and procedures, including but not limited to, loss prevention and safety protocols.
11. Assist with inventory management and stock replenishment to ensure products are readily available for customers.
12. Take initiative to identify and suggest improvements to enhance the customer experience.
13. Attend and actively participate in training sessions and store meetings.
14. Embody the JCPenney brand and values, representing the company in a positive manner at all times.
15. Contribute to the overall success and profitability of the store by meeting and exceeding sales targets and providing exceptional service.

According to JobzMall, the average salary range for a Sales Floor Associate in Springfield, MO, USA is between $24,000 and $33,000 per year. This can vary depending on factors such as experience, skills, and the specific company and industry the associate is working in.

JCPenney Company, Inc is an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. J. C. Penney Co., Inc. operates department stores, which consist of selling merchandise and services to consumers through its department stores. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products through Sephora inside jcpenney and home furnishings. Its department stores provide its customers with services such as styling salon, optical, portrait photography and custom decorating.